Job Description

Timetabling Assistant

Are you a highly organised, proactive administrator looking for a rewarding role that helps young people access the education they deserve?

We have an exciting opportunity for an

Admin Assistant for Timetabling

to join our Education Service at CF Group. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering a high-quality, young-person-focused service.

As an Admin Assistant for Timetabling, you'll play a vital part in ensuring our tuition provision runs smoothly. You will coordinate timetables, communicate effectively with families and tutors, and support the wider team to maintain an efficient, responsive service.

We're looking for someone who is organised, confident communicating with others, and able to balance multiple priorities with accuracy and professionalism.

This role is ideal for:

Administrators with strong organisational and communication skills Individuals seeking a meaningful role supporting young people's education Candidates who enjoy varied, detail-oriented work in a supportive team environment

You'll bring:

Qualifications & Experience

Essential:

NVQ Level 2 (or equivalent) in Business Admin, Customer Services, or a relevant subject Experience working in an administrative setting

Desirable:

Experience within an education environment Knowledge of safeguarding responsibilities Understanding of GDPR and confidentiality requirements

Knowledge & Skills

Ability to produce clear, professional documents and emails Strong attention to detail and the ability to manage competing tasks and deadlines Excellent verbal communication skills, including confident telephone manner High standard of written English, including grammar and sentence construction Strong IT skills, including Microsoft Office Ability to plan, prioritise and manage workload effectively Desirable: ability to design spreadsheets/databases & identify anomalies or issues

Attitude

Positive, resilient and calm--even during challenging conversations Warm, friendly and approachable, able to build strong relationships Flexible, proactive, and able to use initiative A team player who supports a collaborative working culture

In this role, you will:

Support Timetabling Across the Education Service

Plot regular sessions for young people and tutors, adapting the timetable as needed Maintain oversight of tutor availability and pupil cancellations Arrange cover and make necessary schedule changes Communicate updates to tutors and families clearly and confidentially Provide case information to covering tutors where appropriate

Support the Smooth Running of the Service

Develop a clear understanding of the service to answer queries from parents, tutors, or staff Add and maintain pupil records within the CF MIS system Acknowledge and file key documents securely Deliver an efficient, young-person-focused administrative service

Support Effective Communication and Team Working

Respond to and resolve queries to a high standard Contribute to team meetings and collaborative problem-solving Provide cover for timetabling colleagues when required
Please note: This is not an exhaustive list, and responsibilities may evolve to support the needs of the service and the direction of Education Managers.

Working Pattern

:

40 hours per week - 8:30am to 5:00pm (8:00am to 4:30pm on Fridays)

Working 52 weeks per year

Salary

: 28,300.00 per annum

If you're a detail-driven, friendly and adaptable administrator who enjoys making a real impact, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 28,300.00 per year

Benefits:

Company pension Referral programme
Application question(s):

Do you have a NVQ level 2 in an appropriate subject e.g. business admin/ customer services or a relevant qualification or equivalent knowledge?
Experience:

Administrative: 1 year (required) Alternative Education: 1 year (required)
Work Location: In person