Job Description

Job Category: Control Officers
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Step into a pivotal role as a Tooling Governance Control Manager, where you'll ensure the accuracy and compliance of our tooling population. This is your chance to work in a dynamic environment and contribute to our strategic objectives. You'll support the governance of citizen-built tools, ensuring compliance and efficiency in our processes. Collaborate with cross-functional teams to enhance our Corporate & Investment Banking division's strategic goals.
As a Tooling Governance Control Manager in the Control Management team, you will play a crucial role in overseeing and delivering governance framework requirements for citizen-built tools. This role empowers you to drive compliance with established controls and standards, manage risk, and provide oversight across the tooling population. You will collaborate at all levels of the organization to enhance governance practices.
Job Responsibilities:

• Assess, develop, and maintain the governance framework for tooling, ensuring alignment with organizational standards and policies.
• Coordinate with Control Managers and other business leads to support governance compliance and improvement.
• Conduct inventory assessments to ensure appropriate controls for tooling.
• Monitor and mitigate risks associated with tooling, ensuring compliance with policies.
• Partner with audit for compliance reviews.
• Assess key metrics to identify trends and potential compliance improvement opportunities.
• Manage the annual confirmation process for Senior Control Manager sign-off.
• Continuously review and assess governance practices, introducing process and systemic improvements.
• Collaborate with firmwide partners to influence governance model improvements and enhance user experience.
• Identify and manage escalation of compliance issues related to tooling, communicating with key stakeholders
• Lead and contribute to continuous stakeholder engagement with Control Managers, Program Leads, and other key stakeholders

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree or equivalent experience required.
• Experience in change management, governance frameworks, risk management principles, and compliance standards.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Experience in challenging existing models and driving process and systemic changes at scale.
• Ability to exercise sound judgment in assessing risk, prioritizing work, and managing ambiguity.
• Self-motivated and able to work autonomously in a fast-paced environment.

Preferred Qualifications, Capabilities, and Skills:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and governance tools.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to build coalitions.
• Change management and experience in process analysis, design improvements, and implementation.
• Ability to understand end-to-end processes and introduce an effective control model.

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.