Job Description

Company Overview

Lewis Concrete Ltd is a well-established manufacturer of high-quality concrete products, including fence posts, gravel boards, padstones, paving, path edging, and memorial foundations. As a small, independent family business based in Three Legged Cross, we are committed to providing high-quality products and exceptional customer service.

Summary

We're now looking for a motivated

Trade Counter Sales Advisor

to join our small, close-knit team. This is a varied role combining customer service, sales, and practical yard duties - perfect for someone who enjoys variety in their workday.

Responsibilities

Greet customers warmly and assist them with their enquiries. Handle phone and email enquiries with professionalism and courtesy. Provide quotes and process sales transactions accurately and efficiently. Learn product information to confidently assist customers. Maintain organised filing systems for documents and records. Manage time effectively to ensure all customers receive prompt service. Demonstrate initiative by identifying and completing tasks without requiring constant direction. Arrange and schedule deliveries. Prepare goods for delivery and load customers' vehicles directly. Operate forklifts to move and load products (training provided). Prepare pallets for shipping, including wrapping and banding (training provided). Maintain yard organisation -- restocking racks, sweeping, and tidying as needed. Book in incoming deliveries and manage stock as required. Operate the JCB to fill aggregate bins (training provided). Use

Sage 200

office software (full training provided).

Qualifications

Full UK driving licence. Excellent communication skills and fluent English language. Proven experience in sales or customer service is preferred. Basic math skills for transaction processing. Willingness to learn and take on a variety of tasks. Time management skills to handle multiple tasks efficiently. Comfortable with physical work and lifting heavy products safely. Computer literacy skills (email, word, excel, etc.) Reliable, punctual and able to work well as part of a small team - will work alongside a manager at all times. If you are passionate about providing excellent customer service and want to be part of a supportive family business, we would love to hear from you! Join us at Lewis Concrete Ltd and help us build lasting relationships with our customers.

What We Offer

Competitive salary of

30,000 - 35,000

, depending on experience. Full training on

Sage 200

, forklift and JCB operation, palletising, and product knowledge. A varied, hands-on role with both office and yard work. Supportive team environment with a consistent Monday-Friday schedule. 29 days of annual leave (including bank holidays and Christmas shutdown).
Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Employee discount
Work Location: In person