Job Description

Trade Counter Assistant

We're looking for a passionate, friendly, and motivated

Trade Counter Assistant

to be part of our fantastic team! If you're eager to play a key role in a dynamic environment and help customers with their building needs, this is the perfect opportunity for you!

About the Role:

As a

Trade Counter Assistant

, you'll be the face of the store, offering expert advice, processing transactions, and ensuring everything runs smoothly at the trade counter. You'll play a vital role in providing exceptional customer service and supporting our customers with the products and advice they need to get the job done.

Benefits:

Competitive Annual Salary

Generous Benefits

including a

Pension Scheme

,

Group Life Assurance

, and

Staff Discounts

.

Cycle to Work Scheme

to make your commute even easier! Access to our

Employee Assistance Programme

for support when you need it.

Long Service Awards

and the opportunity to build a rewarding career.

20 days of Annual Leave

plus bank holidays, and your

Birthday off

- because we think you deserve to enjoy your special day!

Requirements:

Full-time role

, Monday to Friday 7:30 am to 5:00 pm, plus alternate Saturdays 7:00 am to 4:00 pm. A passion for

excellent customer service

- we want someone who truly enjoys helping customers and making them feel valued.

Knowledge of hardware and building materials

is a plus, but most importantly, we're looking for someone with a

can-do attitude

, enthusiasm, and a willingness to learn! Strong

interpersonal skills

- be approachable, confident, and ready to assist customers with a smile. Ability to work well as part of a

team

in a fast-paced environment. A

self-motivated

individual who thrives under pressure, with the ability to manage tasks efficiently and prioritise responsibilities.

Key Responsibilities:

Greet and assist customers with a friendly and professional approach. Process customer transactions accurately and efficiently. Assist with deliveries in and out of the store. Handle telephone inquiries, providing clear and effective communication to customers and colleagues. Help with ordering goods, stock management and replenishing the shelves. Provide expert advice to customers on building supplies and hardware products. Be a key player in our regular stock counts and contribute to the store's smooth operations.

Ready to Make an Impact?

If you're enthusiastic, motivated, and ready to take the next step in your career with a company that values its people, we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: From 31,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Health & wellbeing programme Referral programme Store discount
Ability to commute/relocate:

London N15 3QR: reliably commute or plan to relocate before starting work (required)
Work Location: In person