Job Description

Job Advert


We are currently seeking a customer focused Trade Counter Assistant to join our busy Trade Counter based in Nottingham. As a Trade Counter Assistant, you will play a key role in overseeing the day-to-day operations of the Trade Counter, ensuring customer receive a first class service.

Key responsibilities

Provide an excellent level of customer service to both new and existing customers Proactively engage with customers to identify and maximise sales opportunities Accurately process new orders and enquiries Confidently communicate product knowledge to support customer needs Assist with general warehouse duties, including picking and packing of goods Support the Sales Office by answering call, processing and amending orders

Key skills

Previous experience in a customer-facing role, ideally within a trade or retail environment Strong organisation skills with the ability to muti task Comfortable working in a fast paced environment Good communication skills and a proactive approach to problem solving Experience using ERP systems is advantageous but not essential - full training provide

Why join us?

You will be part of a friendly, supportive team in a role where no two days are the same. We offer ongoing training, opportunities for growth, and a chance to make a real impact with our customers.