Trade Development & Account Manager - Automotive Aftermarket
Location:
London / Essex / Kent
Reporting to:
Business Development Manager (BDM) & Sales Director
Working Pattern:
Office-Based with Daily Garage Visits & Calls
Salary:
Competitive based on experience - Disclosed at pre interview stage + Bonus (OTE)
Benefits:
Company car or car allowance, fuel/mileage, phone, laptop, 20 days holiday
Role
Overview
We are seeking an experienced
Trade Development & Account Manager
to acquire, manage, and grow garage and workshop customers across London, Essex, and Kent. This role is ideal for a
Motor Factor Professional
with strong garage-facing sales experience, a solid understanding of the UK automotive aftermarket, and
working knowledge of engine-related products
. The position combines daily garage visits, proactive calling, account management, inbound and outbound sales activity, and close collaboration with the wider sales and operations teams.
Key Responsibilities
New Garage Acquisition
Identify, target, and sign up new garages and workshops within the assigned territory
Carry out daily garage visits supported by regular outbound calls
Manage the onboarding and activation of new trade accounts
Account Management & Retention
Build, manage, and grow a portfolio of active garage customers
Support customers with daily parts ordering, product availability, and application advice
Retain customers through strong service levels, pricing support, and product knowledge
Act as the main point of contact for pricing, deliveries, returns, and order queries
Sales, Pricing & Deliveries
Manage customer pricing and discount structures in line with company guidelines
Work closely with logistics and warehouse teams to ensure timely and accurate deliveries
Monitor daily sales activity and identify opportunities to grow account value and margins
Engine & Product Support
Provide informed support on engine-related products including gaskets, bearings, timing components, filters, and service items
Assist garages with basic engine product selection and application queries
Liaise with internal technical or product teams where deeper engine expertise is required
Market & Competitor Insight
Maintain strong awareness of the London / Essex / Kent garage market
Monitor competitor pricing, promotions, service models, and product ranges
Provide regular market feedback and customer insight to the BDM and wider sales team
Team Collaboration & Reporting
Work collaboratively as part of the wider sales team
Report daily and weekly activity, performance, and pipeline updates to the BDM
Share product, pricing, and market intelligence to support commercial decision-making
Candidate Requirements
Essential Experience
Proven experience working within a
Motor Factor / MAM environment
Garage-facing sales or account management experience
Previous sales experience within
London, Essex, and Kent
Strong understanding of the UK automotive aftermarket
Product Knowledge
Practical, working knowledge of automotive parts
Confidence discussing
engine-related components
(technical background not essential)
Broad product awareness across service parts, braking, suspension, and electrical ranges
Skills & Attributes
Strong communicator, confident both face-to-face and over the phone
Relationship-focused, commercially aware, and target-driven
Organised, proactive, and comfortable managing daily sales activity
Familiar with CRM and order management systems
Full UK driving licence
Job Types: Full-time, Permanent
Pay: 24,420.00-35,000.00 per year
Benefits:
Company car
Work Location: In person
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