Job Description

Trade Floor Support / Telecomms Consultant Financial Services Client (UK & Europe)
We're currently partnering with a leading financial services organization to source an experienced Trade Floor Support Engineer for a high-impact role supporting critical infrastructure across their European operations. This is a fantastic opportunity for a skilled telecoms support/network professional to join a dynamic and forward-thinking technology team within a global, multi-site environment.
Our client operates across four key European locations and maintains a strong focus on delivering robust, scalable technology solutions to support their core business. The successful candidate will play an integral role in supporting and evolving the network and telecommunications landscapexe2x80x94spanning voice, data, and market data servicesxe2x80x94while collaborating with global teams and third-party vendors.
About the Team & Environment
The role sits within a broader Technology Infrastructure & Innovation function, which includes IT, infrastructure operations, transformation, and cybersecurity. This team is responsible for driving enterprise technology strategy, implementing large-scale programs, and maintaining operational excellence across all platforms.
The UK-based technology function works closely with international counterparts, leveraging both in-house expertise and best-in-class technology partnerships to meet the businesss evolving needs.
Key Responsibilities
Deliver technical support across the European network infrastructure, ensuring performance, security, and reliability.
Assist in the management of firewalls and internet monitoring tools to maintain secure external communication for end-users.
Proactively monitor the network and data center environments; respond to and resolve system alerts and incidents.
Provide hands-on support for voice infrastructure, including Cisco PBX, IPC dealer boards, and mobile voice recording systems.
Support Market Data services including Bloomberg, Refinitiv, EBS, and ICAP.
Contribute to planning and executing network upgrades, incorporating business risk assessments, security considerations, and thorough documentation.
Implement automation strategies where appropriate to improve operational efficiency.
Troubleshoot and manage Wi-Fi (Cisco Meraki), IPTV, and meeting room AV systems.
Liaise with internal stakeholders and external vendors to ensure smooth project delivery and issue resolution.