Trade Parts Sales Team Leader
Stockport, ENG, GB, United Kingdom
Job Description
About the Role
We're looking for a dynamic and results-driven
Team Leader
to join our busy Trade Parts Contact Centre in our flagship dealership in Stockport. This is a hands-on leadership role where you'll drive sales performance, motivate your team to exceed targets, ensure and coach the highest level of call quality and ensure we deliver an exceptional experience to every trade customer.Salary - 27,040 Plus bonus OTE 42,000
Hours - 40
Key Responsibilities
Lead, coach, and manage a team of Trade Parts Specialists to consistently achieve sales, conversion, and telephony targets. Monitor KPIs daily, taking proactive steps to improve performance. Motivate and inspire the team to deliver outstanding results through coaching, training, and regular feedback. Manage call flow, escalations, and workload to maximise efficiency and productivity. Identify sales opportunities, implement performance improvement plans, and reward success.
Requirements
Minimum
2 years' experience in a leadership role
within a sales or contact centre environment. Proven track record of drivingsales performance and achieving KPIs
. Strong coaching and people-management skills, with the ability to bring out the best in your team. Commercially minded, target-driven, and motivated by results. Excellent communication and organisational skills. Resilient, positive, and thrives in a fast-paced sales environment. Experience within the Trade Parts environment advantageous.Benefits
Colleague Referral Scheme (500 - 1000)
A range of Mercedes Benz training and leadership programmes
Platinum Plus Rewards Scheme
Colleague Car Purchase Scheme
Eye care Vouchers
Life Assurance (4 x annual salary)
31 days holiday (including bank holidays), rising to 38 days with length of service
Wellbeing Support
Company Pension
*On site gym
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3668421
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationStockport, ENG, GB, United Kingdom
-
EducationNot mentioned