Job Description

Southampton

Metal Supermarkets is the world's leading small quantity metal distributor. Our Stores offer a wide variety of metal types, shapes and related services ... and we do this fast! Metal Supermarkets Stores serve a wide and diverse range of Business customers and the general public.

We need a sales target smashing Trade Sales Counter Representative with excellent customer service skills. You will be a first point of contact for our customers in our Metal Supermarkets Southampton Store working face to face, via email or over the phone. With our comprehensive training program to help with skills and metal knowledge you will offer help and advice to customers, process their orders through to delivery, liaise with suppliers, etc.

Working within a team environment you will focus on sales targets and conduct yourself in a professional manner conducive to generating a team attitude toward maintaining effective customer relationships.

Primary Responsibilities:

Provide superior customer service and a high level of customer satisfaction Work towards defined sales targets using Metal Supermarkets POS sales system Build new and maintain current customer relationships through efficient quote management, order processing, sales, providing customer updates, managing delivery and stock requirements, etc Organise some purchases to ensure delivery and stock requirements are met Working within your team you will assist with some material handling and metal processing to ensure we deliver outstanding customer service Perform other duties as directed by the Assistant or Store Manager

Qualifications/Experience:

The ideal candidate will have the following attributes:

Possess strong communication and interpersonal skills Proficient with the use of computers A minimum of one year of customer support experience processing customer orders, and handling quotes, queries, etc Self-motivated with an acumen for sales and a passion for customer satisfaction Trade counter experience would be an advantage Metal and metal related product knowledge are a benefit but not essential

What's in it for you?!!

Wage 13.75/hr equivalent to 30,030 pa plus bonus as below: You receive a guaranteed bonus of 1,800 in your first year! Our Annual On Target Incentive = 2,400 although you can earn more than this as it is uncapped, the more the Store beats target the more you earn!! Additional pension contributions/holiday options offered after 2 years. Working 40 hours per week, Monday to Friday 8.00am - 5.00pm, plus you will be required to work 4 hours every second Saturday from 8:00am - 12:00pm Uniform provided including boots Opportunities for advancement as we grow
Job Type: Full-time

Pay: 30,030.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking Store discount
Experience:

customer service: 1 year (required) Sales: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person