Job Description

SAVOIR BEDS

Position: Trade Showroom Manager

Salary: Basic 50K, OTE 80K

Location: Chelsea Harbour, London SW10

The Role

As showroom manager at Savoir's Chelsea Harbour showroom, you are driving sales primarily to residential interior designers based in the UK and yacht designers in the UK and Europe. You will also serve some retail clients and pitch for some hotel/contract work. An extremely pro-active approach is required with lots of outreach, networking, sensible entertaining and attendance of trade events, including the Monaco Yacht Show.

Duties & Responsibilities

(a) To Deliver agreed annual sales targets through current, dormant and newly identified interior design and yacht clients through:

Maintaining excellent relationships with currently active clients, quoting and ensuring that we delivery exceptional service Identifying and engaging with new clients through outreach Re-connecting and building relationships with former clients to understand why they were not retained and develop and deliver an action plan for positive re-engagement.
(b) Use phone and email outreach, networking opportunities with other suppliers and clients, CPD / training visits, industry events, social media networking in a structured way, together with project research in the interiors press, magazines on the web, to develop action plans to target dormant and new clients and maintain relations with existing one.

(c) Quote and follow through to close orders, co-ordinating with production and our CAD technician to ensure that the product is correct and fits the client's requirements and is then delivered to leave the designer and end-user delighted.

(d) Ensure that our clients are up to date with our product range and services, keeping them fully informed of developments

(e) Ensure that our internal CRM system is up to date and used to its full potential

(f) Manage your assistant, helping them to help fulfil the showroom's objectives effectively

(g) Work with other showrooms, your director and the marketing department to put on events and activities to assist Savoir's engagement with the design market.

Requirements for the role

Experience of directly managing and developing client relationships in the marketplace of luxury brands, ideally furniture. Experience of selling into trade professionals within the interiors industry, particularly on a commercial scale and large residential projects. Proven track record in client relationship development and management, delivering sales growth, and exceeding targets. Proven track record in converting opportunities into orders. Exceptional verbal and written communication skills, together with the ability to listen and understand client needs. Excellent customer service An ability to build brand confidence and influence key decision makers at all levels. Highest personal standards, polished and well presented with the ambition, motivation and drive to succeed. A team player with a strong desire to deliver sales by working together. Diligent, independent and organised with a systematic approach to work. Ability to positively influence and lead others to drive improvements.

Company Background

In 1905, The Savoy Hotel set out to create the most comfortable bed for what was without question the world's most luxurious and glamorous hotel. The result it the bed we still make today, The Savoir No.2, and for over 100 years luminaries as diverse as Sir Winston Churchill, Giacomo Puccini and Marilyn Monroe have experienced the cloud-like comfort they provide.

Savoir use the finest natural materials, from long, curled Latin American horse tail to Mongolian cashmere and British lamb's wool, together with the best craftsmanship to create sublime and long lasting comfort from our clients. Each bed is made specifically for a client, at either our bedworks in west London or south Wales. One person makes each mattress, and, like an artist, signs the label on each completed job.

With Savoir showrooms around the world, from London to New York, Paris to Shanghai, the brand is global. Each showroom has skilled consultants who help provide not only the perfect support, but also design a bed to fit the client's style. Bespoke headboards and an almost unlimited array of upholstery options ensure that each bed is unique.

The business has been privately owned since a buy out from The Savoy in 1997. As we grow, we set out to improve the way we do things across the board, to give firm foundations for further, profitable growth.

See www.savoirbeds.com

Savoir Brand

Savoir aims to be the No1 luxury bed brand globally, providing our clients with the health and performance benefits that the best night's sleep bring. We base our brand proposition on:

Our heritage: The Savoy Hotel ... a rich history dating back to 1905 Our quality: unparalleled craftsmanship and fabulous natural materials Our exclusivity: bespoke items available in beautiful showrooms Our designs: working with leading designers to create the most desirable beds
Job Type: Full-time

Pay: 50,000.00-80,000.00 per year

Ability to commute/relocate:

London SW10 0XE: reliably commute or plan to relocate before starting work (required)
Experience:

selling to interior designers: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person