Dealing with customers, understanding customer needs, looking to identify new opportunities for the business, merchandising in the shop, stacking shelves, serving customers, helping with stock, preparing quotations for customers, processing customer orders, keeping shop generally tidy, greeting customers.
As part of the role, you will:
Make all customers aware of any marketing and promotional activity within the branch
Gather accurate CRM data from all new customers
Support the branch in generating new customers
Check all new customers have the best introduction to MKM
Gain product knowledge and selling skills
Other duties as reasonably required as part of the role of Customer Service
This role will be working 40 hours a week and this will include working alternate Saturday mornings.
Skills
Great Attitude
Good Time Keeping skills
Some knowledge of Builders Merchants beneficial but not necessary
Desired Qualifications
No formal qualifications required
Benefits
In return, you can be a part of the UK's leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:
Unlike some apprenticeships, which pay the apprenticeship rate and may not result in employment upon completion, here at MKM we will pay you the national minimum wage for your age from day one and the position is a permanent one.
Generous discretionary bonus scheme
Substantial staff discounts
Training and development opportunities
Holiday scheme which rewards length of service
Perkbox discounts
Performance related bonus
Financial Planning Support
Cycle to work scheme
Free parking
Enhanced Maternity
Enhanced Paternity
Substantial Employee Discount
Employee Assistance Programme
Mental Health Support
MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey!
Job Types: Full-time, Permanent, Apprenticeship
Benefits:
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Financial planning services
On-site parking
Application question(s):
Can you reliably commute to Beverley daily?
Work authorisation:
United Kingdom (required)
Work Location: In person
Reference ID: High
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