Job Description

Job details

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Job reference
REQ6213
Date posted
09/12/2025
Application closing date
04/01/2026
Location
York House
Salary
26,403 - 34,434 per year
Package
Total benefit value (includes pension contribution and full holiday entitlement) 46,953
Contractual hours
37
Basis
Full time
Job category/type
Planning and Transport

Traffic Engineering Assistant

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Job description
Full Time / 37 Hours Per Week / Permanent



If you have ever travelled on the roads around Leicester, Leicestershire, or Rutland then we've been helping you to get to your destination as quickly and safely as possible. Leicester's Area Traffic Control centre uses the latest traffic control techniques and state of the art technology to manage and maintain the network of traffic signals and associated traffic control infrastructure around the city, county and into Rutland.



Our Control Room team are often the first point of call for people who are experiencing problems on our highway network and using an extensive network of Closed Circuit Television (CCTV) cameras they act as first responders to incidents ranging from breakdowns, accidents, things falling from vehicles, people or animals on the roads to severe weather, we have to be ready to respond to anything and everything using our Urban Traffic Control (UTC) systems to actively change traffic control strategies in real time to get the roads moving again. At the same time, we try to influence driver behaviour by broadcasting travel information to the public via social media and our dynamic roadside signs. Not only is our Control Room our eyes and ears on our road, but our Control Room team also monitors hundreds of assets constantly, responding to faulty equipment and coordinating teams of engineers and contractors to ensure that our highway network is working as efficiently as possible. It's safe to say that no two days are alike at Area Traffic Control!


Outside of our Control Room operations, our experienced team delivers traffic signal and CCTV maintenance, traffic signal design and engineering and Intelligent Transport Systems services to a range of internal and external clients.



Based in the city centre, you'll be working within our Control Room which operates Monday to Friday 7am-6.30pm and Saturday 9am-5pm. Your working hours will be based on an alternating four weekly shift pattern including every fourth weekend as per below:



Week 1: Early Shift = 07:00 - 15:30 Monday to Friday



Week 2: Late Shift = 10:00 - 18:30 Monday to Friday



Week 3: Office Shift = 37 hours per week flexible working (within core hours) Monday to Friday



Week 4: Office Shift = 37 hours per week flexible working (within core hours) Monday to Friday



Weekend Shift = 7.5 hour shift 1 in every 4 Saturdays (starting times may vary to suit demand)



Overtime will be available as and when required. This will be in the form of extra hours before/ after standard shifts, or weekends to cover events. You'll be able to work shifts and weekends and additional hours if required.



This is a career graded post (LG Band 4 - LG Band 6). Appointment to a level will depend on the outcome of the selection process and experience of the successful candidate. Dependent on availability of work/vacancy at a higher level, progress will be by satisfactory performance, agreed at annual Appraisals and through on-going supervision.

What you'll be doing

Working in a small team under the direction of a team leader, you'll be working with the emergency services, local bus operators, maintenance engineers, utility companies and external contractors, as well as frequent contact with members of the public. You'll use CCTV cameras to monitor the highway network and identifying problems and change traffic signal strategies reduce the impact of incidents and roadworks. Making use of Intelligent Transport Systems to influence traffic flow, you'll mobilise response teams to react to incidents and disseminate information to road users via social media and roadside signs. You'll co-ordinate maintenance operations, answer phone calls and emails from stakeholders and travel to sites to inspect traffic signals and meet with members of the public and / or contractors.

What you'll need

You'll have strong administration experience with the ability to follow procedures and making appropriate decisions in a fast-paced environment. Positive, committed with proficient IT skills and excellent communication skills, you'll be able to work calmly under pressure. With the ability to think logically and methodically, you'll be able to apply sound judgement when dealing with difficult situations. You'll be able to communicate clearly and concisely with members of the public, external contractors and clients as well as internal colleagues. If you take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation.



You'll have a full clean driving licence.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page.

For a chat about this post, please feel free to contact Jayesh Parmar on 0116 4543707