Job Description

Company Overview

Cornerstone Security Group (UK) Ltd is a leader in the security and fire safety industry, established by engineers dedicated to engineering excellence. We provide specialized services to a diverse range of clients, ensuring their safety and security through innovative solutions.

Summary

We are seeking a Trainee Account Manager to join our dynamic team in Faversham, Kent. In this role, you will be pivotal in enhancing customer satisfaction by addressing inquiries and providing support related to our security and fire safety services. Your contributions will directly impact our mission of delivering exceptional service to our clients.

Responsibilities

To support Account Managers in the administrative management and maintenance of all written and verbal customer communications. Predominantly working for an assigned Account Manager or when required for multiple account managers within the Customer Services Department. To assist in building, negotiating, renewing, and maintaining customer relations and aiding in the generation of sales by producing quotations. To assist with logistical support and the ordering of goods and materials as required. To support Account Managers to immediately report and react to any client needs quickly and professionally, making every effort to ensure that problems are resolved to the client's satisfaction. Support, manage, share knowledge, encourage best practices, and help develop techniques with other staff members.

Qualifications

Current Microsoft suite skills in an office environment. Good organisational skills. Able to demonstrate and an ability to work within a team.

Preferred Experience

Experience in the

Fire or Security Industry

.
If you are passionate about delivering outstanding customer service and want to be part of a dedicated team making a difference in the security industry, we invite you to apply today!

Job Type: Full-time

Pay: 24,000.00-25,000.00 per year

Work Location: In person