Job Description

ADMIN VACANCY

We here at E-volve Group are looking for administrator to join our team based in Waterlooville

You will provide support by ensuring you issue, receive, and record information accurately and timely for all calls received to the department. Ensure that all appointments are met for the day, this will include booking appointments, engaging with customers, workers and managers of the business as well as dealing with minor accounts and invoicing.

KEY RESPONSIBILITIES
To record accurate information on works being completed.
Ensuring dates are given correct priority and budget code and schedule convenient appointments.
Allocate the engineers to attend appointments based on skills, availability and locality to the jobs.
Input information directly into our job management system.
Assist the other team members throughout the day.
Undertake customer satisfaction surveys on completion of works and highlight any areas of improvement required.

SKILLS REQUIRED
Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Understand what it is to be part of a team and ensure that learning is shared within the team.
Be able to take direction and be happy to respond to managers instructions.
Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.

QUALIFICATIONS REQUIRED

GCSE or Equivalent in Qualification in Maths and English

If you are interested in this position, please contact us.

PLEASE NOTE starting salary will be minimum wage, following the GOV.UK guidelines:

National Living Wage (21 and over):

12.21 per hour

18-20 Year Old Rate:

10.00 per hour

16-17 Year Old Rate:

7.55 per hour
Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Schedule:

8 hour shift Monday to Friday
Work Location: In person

Reference ID: ADMINISTRATOR POSITION