Job Description

The role

We're looking for a customer service expert who we can train to manage a busy auto centre. It doesn't matter if you can't change a tyre--what counts is that you know how retail management works and can get the best out of the team. Our technical training team and Operational team will fill in the blanks so that, even if this is your first rodeo in the automotive sector, you'll be up to speed in no time.

Skills & experience

Tyre fitting, services, repairs and MOTs are the order of the day in our centres. As Centre Manager, you'll ensure we deliver all of it to industry leading standards. You'll keep our customers safe on the road and have them walking out of the door with smiles on their faces. You'll also share your customer service expertise with the team, supporting them so that they can help you build a customer community around the centre.

Key accountabilities

We want to hear from experienced supervisors/managers from any industry who learn fast and are ready for a new challenge. You will be able to: Manage workflows Instil customer focus in the team Coach employees Drive sales and turnover

Benefits

Competitive salary 29 days' holiday (increasing with service) Generous staff discounts Exclusive discounts with retailers Life assurance with digital GP appointments Supported career development

About us

Everyone knows Kwik Fit for tyres, but these days we do a whole lot more. At 600 centres across the UK, we also do servicing, MOTs, air con, suspension and a whole lot more--whatever it takes to keep our customers safe on the road. It makes us heroes in the communities we serve--and that's why we say, "You can't get better!"

Job Reference: KF20650