Supporting team members to achieve their best work
Engaging in an accredited training programme and meeting all deadlines
Supporting ordering of materials and managing stock to stay within the practice budget
Assisting the team to maximise UDA and private delivery
Questions you will want to answer:
Are all team members working safely, efficiently and competently? Do I feel supported and confident in my role?
Am I communicating with the whole team effectively?
Am I demonstrating the GDC standards?
Am I receiving the support that I need to complete my qualification?
PATIENT JOURNEY & EXPERIENCE
What success looks like:
Ensure that the care and welfare of patients is a priority of the practice.
Ensure patient confidentiality is maintained at all times
Maintain a professional standard of conduct
Questions you will want to answer:
Is an excellent patient experience the goal of all team members?
Do our patients recommend our practice?
Have I received support to deliver an excellent patient journey?
PERFORMANCE
What success looks like:
Materials are not wasted or stockpiled
Equipment and hand-pieces are maintained in accordance with manufacturers guidance to avoid expensive repair bills
Questions you will want to answer:
Am I aware of the practice and individual dentist's targets? Do I understand the NHS contact and how my role impacts this?
Are the clinicians supported pro-actively in surgery so they perform at their best?
Is stock controlled to avoid unnecessary orders? Am I confident that I understand process and procedure to run the surgery efficiently?
CLINICAL & COMPLIANCE
What success looks like:
All staff are adequately trained to carry out their role
Audits are completed in a timely way and resultant actions carried out
Foundation dentists are supported in their development and training
Specialist dentists are supported to deliver high quality patient care to patients
Questions you will want to answer:
Have I been supported by the practice team to ensure that I understand regulation?
Do I understand the importance of audit and other documentation for example surgery checklists?
Is my own knowledge sufficient to support the specialist dentists delivering treatment?
Are clinical records accurate and stored securely
Health & Safety
Here at Roderick's we are a clinically-led business and therefore Health & Safety is truly an important factor that everyone is responsible and accountable for, no matter what your role. This works in conjunction with our Company Health & Safety Policy so please ensure you are familiar with it.
Job Type: Full-time
Benefits:
Company pension
Employee discount
On-site parking
Work Location: In person
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