We are seeking a dedicated and friendly Dental Receptionist/Trainee Dental Nurse to join our Mixed 4 Surgery practice. The ideal candidate will play a crucial role in ensuring a smooth and welcoming experience for our patients. This position requires excellent communication skills, strong organisational abilities, and a passion for patient care. As the first point of contact for our patients, you will help manage appointments, handle inquiries, and support the dental team in delivering exceptional service.
Responsibilities
Greet patients warmly upon arrival and assist them with check-in procedures.
Manage appointment scheduling and confirmations to optimise the dental practice's workflow.
Handle patient inquiries both in person and over the phone, providing clear information about services offered.
Maintain accurate patient records and ensure confidentiality is upheld at all times.
Process patient payments and manage billing inquiries efficiently.
Collaborate with dental staff to ensure seamless patient care and support during treatments.
Keep the reception area organised and presentable, ensuring all materials are stocked and accessible.
Assist with administrative tasks as required, including managing correspondence and maintaining office supplies.
Qualifications
Previous experience as a receptionist or in a similar role within a healthcare setting is preferred.
Strong IT skills, including proficiency in using dental software systems and Microsoft Office applications.
Excellent communication skills in English, both verbal and written, to effectively interact with patients and staff.
Demonstrated organisational skills with the ability to manage multiple tasks efficiently.
A background in nursing or patient care is advantageous but not essential.
A friendly disposition with a commitment to providing outstanding patient service.
If you are passionate about contributing to a positive patient experience within a dental practice environment, we encourage you to apply for this rewarding opportunity as a Dental Receptionist/Trainee Dental Nurse
Job Types: Part Time
Days : Monday and Tuesday
Pay: 12.21 Hourly
Schedule:
Day shift
Work Location: In person
Job Type: Part-time
Pay: 12.21 per hour
Benefits:
Free parking
On-site parking
Work Location: In person
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