We are seeking a dedicated and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will play a crucial role in ensuring the smooth operation of our front desk, providing exceptional patient care while managing administrative tasks. This position requires strong organisational skills, effective communication abilities, and a friendly disposition to create a welcoming environment for our patients. They can work as a trainee nurse as well if preferred.
Duties
Greet patients warmly upon arrival and assist with check-in procedures.
Schedule and confirm appointments, ensuring optimal use of the dentist's time.
Manage patient records accurately and maintain confidentiality in accordance with data protection regulations.
Handle incoming calls and respond to patient inquiries regarding services and procedures.
Process patient payments and manage billing inquiries efficiently.
Collaborate with dental staff to ensure seamless patient flow and care coordination.
Maintain an organised reception area, ensuring all materials are stocked and presentable.
Assist in managing inventory of dental supplies as needed.
Requirements
Previous experience in a dental or healthcare setting is preferred but not essential; training will be provided.
Strong patient care skills with a compassionate approach to customer service.
Excellent organisational abilities to manage multiple tasks effectively.
Proficient IT skills, including experience with dental software systems and Microsoft Office Suite.
Fluent in English with strong verbal communication skills to interact confidently with patients and colleagues.
A background in nursing or healthcare is advantageous but not mandatory.
If you are passionate about providing excellent patient care and thrive in a fast-paced environment, we encourage you to apply for this rewarding position as a Dental Receptionist.