Job Description

JOB TITLE

: TRAINEE-DISPENSER

REPORTS TO

: DISPENSARY MANAGER/PRACTICE MANAGER

HOURS PER WEEK

: 20 HOURS

JOB SUMMARY:

The main purpose of the Dispenser is to ensure that the drugs and medicines are prepared efficiently, accurately and safely according to legal requirements, and respecting patient confidentiality at all times.

Job Responsibilities:

Checking and dispensing medication as per prescription. Ensure patient signs prescription and collect charge as required. Not to dispense medicines to unauthorized persons, without the doctors consent. Dispense and record private prescriptions and collect specified charges. Receive, record and dispense repeat medication requests. To take place in assessments of competency as defined by the dispensary manager. To prepare paperwork and process prescriptions for end of month payment. Answering telephone calls and passing on messages as appropriate. Dealing with problems and enquiries. Inputting information onto computer. To keep dispensary stocked and maintain efficient stock control of both medicines and containers. Maintain good stock rotation to reduce waste. Ensure the cleanliness of the dispensary and other areas within the surgery when necessary. Work in line with health and safety requirements to support the safety of all who enter the dispensary. To work flexibly within the team and to provide cover as necessary. To work closely with and help with the training of new/junior members of staff. To ensure maximum profit is maintained and losses are kept to a minimum. To deal with problems encountered with wholesalers/suppliers. To maintain cost effective supplies of drugs that are purchased from the wholesale. To deal with pharmaceutical waste under the direction of the dispensary manager. To deal with confidential waste under the direction of the dispensary manager. Help to maintain a fridge temperature control record/logbook. Where needed to help with the delivery of medicines. To act in a professional courteous manner at all times. To deal with patients either over the phone or in person at the surgery. To help with the delivery of medicines when needed. To carry out any other duties as defined by the dispensary manager.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Information relating to patients, careers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorized persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance Work effectively with individuals in other agencies to meet patients' needs Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members Communicate effectively with patients and careers Recognize people's needs for alternative methods of communication and respond accordingly.
Job Types: Full-time, Permanent

Pay: 10,400.00-12,698.40 per year

Benefits:

Flexitime
Work Location: In person