Job Description

About LIVES

We exist to provide emergency care in critical situations. To reach people in need and protect life. It's our reason for being. It's that simple.

When someone calls 999 with a medical emergency, a LIVES responder may be despatched carrying the skills, experience, and equipment to make a difference for that patient. This might just be the difference between life and death. In a large rural county like Lincolnshire, this is important, and that is why we have been responding for over 50 years.

We are a charity, and our reach and impact have grown significantly over the last few years as we have developed new models and services for supporting the communities of our county. We have an army of volunteer responders, both laypeople and healthcare professionals, along with specialist clinical teams employed to attend to specific patients and incidents. LIVES are currently based in Horncastle, but we operate right across the county of Lincolnshire, including the North and North- East.

We believe it takes a team to save a life and every member of that team is vital in delivering the best outcome for patients. Part of the team could be a bystander who witnesses a member of the public collapse in the street and calls for help or an ambulance crew that back up a LIVES community first responder and takes over the patient's care, or a fire crew who works alongside colleagues from LIVES and the ambulance service to extricate a seriously injured patient from a road traffic collision. This role is part of that team!

The Falls Response Team operate right across the Greater Lincolnshire area excluding North and Northeast Lincolnshire areas.

Employment Details

Job Title: Trainee Emergency Falls Responder

Location: Horncastle

The core location for this vacancy will be in Horncastle and this will be the start location for most shifts but will be expected to work at other sites across Lincolnshire to meet operational needs.

During your induction, you will be required to attend training at: LIVES HQ, Units 5 - 8 Birch Court, Spratt Close, Boston Road Industrial Estate, Horncastle LN9 6SB

Hours of Work:

1 Positions available.

12 hour Shifts (8am to 8pm) Standard Rate

Responsible to: Commissioned Service Manager

Responsive to: Patients, Other LIVES Operational Leadership Teams, Wider LIVES HQ Teams

Job Purpose

The Trainee Emergency Falls Responder is a development position in which LIVES will provide support to progress to full Emergency Falls Responder status within 6 months of following a comprehensive training package. Mentoring and assistance with building a portfolio to document your new skills will also be provided.

This is a trainee front-line operational role delivering care to patients across Greater Lincolnshire as part of a jointly commissioned service by Lincolnshire NHS and Lincolnshire County Council. Emergency Falls Responders attend 999 calls as part of a two-person team to assess and assist patients from the floor in the case of non or minor-injury falls. Using frailty assessment tools and remote support from the Community Emergency Medicine Service or East Midlands Ambulance Services (EMAS) Clinical Assessment Team you will assess and treat patients to help improve outcomes for vulnerable and frail patients who fall.

Main Responsibilities

Under the supervision of a Qualified Emergency Falls Responder:

Attend 999 calls identified by EMAS and carry out appropriate care (this may include basic personal care) whilst working to the Trainee Emergency Falls Responder scope of practice. Provide emotional and psychological support to patients and their families. Communicate with the LIVES CEMS Team or EMAS` Clinical Assessment Team (CAT) to advise of the patient's condition and observations carried out and who will provide guidance on further care for the patient (e.g., transport to hospital to be arranged or discharge on scene if appropriate). To carry out referrals to other services as appropriate. CEMS or the Clinical Assessment Team may ask responders to make referrals on their behalf. Create and maintain electronic clinical patient care records and complete all required reporting. Undertake incident and safeguarding reporting where appropriate. Actively take part in sharing and adopting learning from events. Ensure completion of mandatory training as set out in the Trainee Emergency Falls Responder education plan. Undertake daily vehicle checks at the start of every shift. Complete daily equipment checks in line with relevant operational guidance documents. Ensure the cleanliness of vehicles and equipment as appropriate. Use the LIVES Fleet in line with the role as appropriate. Consult with the CEMS operations managers, LIVES on-call manager and EMAS Emergency Operations Centre as required.

Person Profile

You will:

You will be a team player who wants to do the very best for our patients and your colleagues. Be able and willing to work from various locations across Lincolnshire with a main base of Horncastle. Have good IT skills and be proficient in the use of standard Microsoft Office packages. A willingness to use technology to improve the way we work within the organisation is vital. Take a focused and calm approach when dealing with emergencies. Be comfortable communicating with people face to face, over the phone or in writing. Be Aged 21 or over for fleet insurance purposes and hold a full UK Driving Licence with no more than 6 points. Be willing to undertake an enhanced DBS clearance.
It is desirable that you:

Hold an education or mentoring qualification Have experience working in a care setting Have knowledge of the social care system in Greater Lincolnshire
Of course, this is not the limit of what may be required, and there will be times when you'll be asked to undertake other tasks or responsibilities as are deemed appropriate.

1st round interview 2th September via teams

Selection event 9th September at Horncastle

Job Types: Full-time, Permanent

Pay: 25,626.00 per year

Benefits:

Company pension Free flu jabs Health & wellbeing programme Referral programme
Application question(s):

Do you hold a full UK Driving Licence with no more than 6 points? You are available for the interview dates listed within the job description? Do you have experience of working in a care setting? You can start (subject to offer) on the 01/10/25?
Work authorisation:

United Kingdom (required)
Work Location: On the road