Job Description

About Wessex Internet

Wessex Internet, a dynamic and rapidly expanding Internet Provider in the South West and revolutionising full fibre broadband deployment in rural areas. Committed to delivering lightning-fast broadband to thousands in the countryside, we design, build, and manage our own cutting-edge FTTP network. We are delighted to be expanding our Network to the New Forest, Wiltshire, and South & West Dorset.



Recipient of multiple awards, including Overall Fibre Provider of The Year 2023, Wessex Internet has doubled in size over the last 18 months. Despite our rapid growth, we prioritize maintaining excellent customer service and invest in staff development. Our commitment to creating a great workplace earned us a finalist spot in the 2023 UK Fibre Awards for the Best Company to Work for.



As part of our vision to enhance the broadband experience, we are actively recruiting individuals to join our innovative team. Wessex Internet fosters a collaborative environment where each contribution is valued, providing ample opportunities for personal and professional growth. If you're passionate about transforming the broadband landscape and being part of an award-winning company at the forefront of the industry, Wessex Internet is the place for you! Join us in this exciting time as we continue to shape the future of internet provision.

The Role

Wessex Internet have an exciting opportunity for a trainee Installation Engineer to learn new skills in a fast-growing industry, with job specific training and industry recognised qualifications including PIA Openreach accreditation. We have a structured induction and probationary training plan tailored to our employees. At Wessex Internet, we are proud to offer ongoing development and career opportunities. With a rapidly expanding Service Delivery Department, we are supporting progression from within, focusing on upskilling and developing our Engineers to become our future leaders. You will be a second in a van and required to travel to our yard to go out for your days work with one of our experienced engineers throughout your training.

Responsibilities

Installing full fibre internet connections to both residential and business properties Diagnose and restore service issues to maintain customer connections Carry out emergency and scheduled maintenance across the Wessex Internet network Work as part of an engineering team providing assistance and resource for the maintenance of the ISP services Provide 'out of hours' cover on a rota basis during evenings and weekends Working at height to install equipment on masts and customer houses Working as an individual and as part of a team to achieve company targets and KPI's Adherence with Health & Safety legislation

Requirements

Great communication and customer service skills Takes a proactive approach to problem solving in a team environment Honesty and reliability The ability to work on your own initiative with strong self-organisational skills A strong willingness to learn new skills and adapt to evolving processes Be confident working at height and ideally have received certified training Must hold a full UK driving licence for at least 12 months

Benefits

25 days of annual leave, plus bank holidays The option to buy or sell an additional 5 days of holiday Enhanced Family Pay Private Medical Insurance Life Assurance Income Protection Cycle to Work Scheme Tech Scheme Opportunities to progress your career - We're a young, fast-growing business that is proud of our team of homegrown specialists. Whether you want to step up to lead a team, or expand your skills in a new area, we'll help you reach your potential Regular social events Free onsite parking 75% discount to Wessex Internet package



Find out what it's really like to work at Wessex Internet from some of our team by visiting https://www.wessexinternet.com/careers/ and watch our short video https://youtu.be/5U1j7GzB3Cc

Salary

: 26,000 - 28,000 per annum, depending on experience

Role Type

: Full Time/Permanent

Hours

: 40 hours per week

Location

: Office based near Blandford Forum, Dorset

Holiday:

25 days plus bank holidays