Job Description

Job Summary

We are seeking a motivated and detail-oriented

Trainee Mortgage Administrator / Progressor

to join our growing mortgage team. This is an excellent opportunity for someone looking to start or develop a career in financial services, with full training and support provided.

You will play a key role in supporting our Mortgage Advisers, ensuring that client applications are processed efficiently from submission through to completion. The ideal candidate will have strong organisational skills, excellent communication, and a proactive attitude.

Key Responsibilities

Support Mortgage Advisers in processing new mortgage and protection applications. Liaise with clients, lenders, solicitors, and other third parties to ensure cases progress smoothly. Maintain accurate and up-to-date case records on CRM and lender systems. Chase outstanding documents and update clients regularly on the progress of their application. Check application packs and supporting documents for completeness and accuracy. Prepare and issue compliance documents in line with FCA and company guidelines. Assist in the preparation of mortgage offers and completion documentation. Provide excellent customer service and maintain professional relationships with all parties involved. Identify and escalate any issues or delays to senior team members.

Skills and Experience

Essential:

Strong attention to detail and organisational skills. Excellent verbal and written communication skills. Confident using Microsoft Office (Word, Excel, Outlook). Ability to manage multiple cases and work to deadlines. Positive attitude and willingness to learn.

Desirable (but not essential):

Previous experience in administration, property, banking, or customer service. Basic understanding of mortgages or the home buying process. CeMAP qualification or interest in working towards it.

What We Offer

Full training and ongoing support from experienced mortgage professionals. Clear career development path with opportunities to progress into Mortgage Administration, Case Progression, or Advising roles. Friendly and supportive team environment.

How to Apply

If you are ambitious, organised, and passionate about building a career in the mortgage industry, we'd love to hear from you. Please send your CV and a short cover letter outlining why you're suited to the role to dharma-raniga@dcrfinancialservcies.com.

Job Types: Part-time, Zero hours contract, Graduate

Pay: From 5,079.36 per year

Expected hours: 8 - 12 per week

Benefits:

Flexitime On-site parking UK visa sponsorship
Work Location: In person