We are looking for a driven and enthusiastic individual to join our team. This is an excellent opportunity for someone who is newly CeMAP qualified and looking to build a long-term career in mortgage advice.
This is a key entry-level role, and many of our most successful advisers began their careers in this position. You will gain essential experience in client communication, lead management, and FCA compliant processes, setting a solid foundation for progression.
What You'll Be Doing
Be the first point of contact for inbound and outbound client calls
Book appointments for mortgage and protection advisers
Build rapport with clients while handling objections confidently
Accurately record client information and maintain CRM systems
Support lead conversion and ensure smooth client handovers
Provide general administrative support to the sales and adviser teams
Maintain full compliance with FCA regulations and internal policies
What We're Looking For
A professional telephone manner and excellent communication skills
Confidence and resilience when handling client objections
Strong organisational and time management abilities
A proactive, team-oriented approach with a focus on client care
CeMAP qualified (essential)
Previous experience in a customer-facing or telesales environment
Progression Opportunities
We are committed to developing our people. In this role, you will build the knowledge and skills that can lead to progression into an adviser position. You will also receive regular coaching, support, and exposure to the broader mortgage process.
If you're newly qualified and want to step into the industry, we provide a structured route into mortgage advising and beyond.
Why Join Us?
A supportive and collaborative team environment
Clear progression paths within the company
Access to training and development resources
The chance to build your career in a respected national brokerage
Job Type: Full-time
Pay: From 24,000.00 per year
Additional pay:
Commission pay
Benefits:
Casual dress
Company events
Company pension
Free parking
On-site parking
Licence/Certification:
CeMap (required)
Work Location: In person
Reference ID: jctrain
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