Job Description

Overview

Working in the Legal Aid team your role will be to speak with victims of domestic abuse and violence drafting court bundles whilst on the phone in order for us to send these bundles to our panel of solicitors who will represent the applicant in court.

You will be working directly with vulnerable people and finding out exactly what abuse or violence they have suffered taking personal information whilst showing care and empathy towards the applicant.

Your role is to assist them in making the application to court along with drafting their witness statement, making sure you take detailed notes with accurate spelling and grammar.

Duties

Calling & interviewing applicants Drafting witness statements Drafting court applications Working to targets Any other ad hoc duties from time to time

Person Specification

Excellent communication skills both written and verbal Accurate typing skills Good attention to detail Compassionate and empathetic Being able to multi task (speaking to applicants whilst drafting witness statements) Self-motivated Ability to manage difficult calls effectively Be able to work independently

Education & Qualifications

Law degree or Graduate Diploma in Law or Criminology Degree or Experience of working in a Domestic Abuse organisation along with document drafting skills Strong academic background Strong verbal and written skills
Job Types: Full-time, Permanent

Pay: 23,850.00 per year

Benefits:

Company pension Work from home
Ability to commute/relocate:

Guildford GU3 1LR: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have a relevant degree or relevant previous experience?
Work Location: Hybrid remote in Guildford GU3 1LR