Job Description

Job Summary

Islay Pharmacy in Bowmore is looking for a Trainee Pharmacy Assistant to join our supportive, family-run team. This is a full-time, entry-level role with full training provided and the chance to gain nationally recognised qualifications while developing a rewarding career in community pharmacy.

Why Join Us?

Full training provided - no prior pharmacy experience needed

Gain accredited qualifications (Counter Assistant & Dispenser)

Supportive, family-run community pharmacy team

Clear career progression opportunities

Competitive pay with increases linked to training milestones

Staff discount on pharmacy and retail products

Make a real difference in the health and wellbeing of our island community

Trainee Pharmacy Assistant - Islay Pharmacy (Bowmore)

About Us

Islay Pharmacy is a dedicated community pharmacy providing essential healthcare services to our local community. We pride ourselves on excellent patient care, expert advice, and high-quality pharmacy services.

As part of our team, you will play a vital role in supporting patients and ensuring they receive the best possible healthcare.

About the Role

We are recruiting a Trainee Pharmacy Assistant to join our friendly, professional team. This is an entry-level role, ideal for someone looking to begin a rewarding career in community pharmacy.

Full-time, permanent role (following probation)

Entry-level position - no previous pharmacy experience required

Full training and on-the-job support provided

Opportunity to gain nationally recognised qualifications

You will support the pharmacy team in:

Dispensing prescriptions under supervision

Advising patients on over-the-counter medicines

Delivering excellent customer service

Supporting stock management, health campaigns, and the smooth running of the pharmacy

This role is perfect for someone who is enthusiastic, willing to learn, and keen to build a long-term career in pharmacy.

Key Responsibilities

Customer Service & Patient Care

Provide a friendly and professional service to customers and patients

Assist patients with over-the-counter medicines and refer to the pharmacist where necessary

Handle prescription enquiries and provide accurate waiting time information

Dispensing & Pharmacy Support

Assist with preparation and dispensing of prescriptions (under supervision)

Ensure medicines are accurately labelled and dispensed according to regulations

Process repeat prescription requests and liaise with GP surgeries

Learn and follow NHS Scotland protocols and pharmacy regulations

Stock Management & Housekeeping

Support stock control, ordering and safe storage of medicines

Ensure shelves are stocked and medicines are in date

Maintain cleanliness, organisation and compliance with health and safety standards

Health Promotion & Community Engagement

Support NHS health campaigns and seasonal services (e.g. flu jabs, smoking cessation, travel health)

Promote pharmacy services such as Pharmacy First Scotland

Training & Development

Receive structured training in pharmacy services

Work towards an accredited pharmacy qualification (e.g. SVQ/NVQ Level 2 in Pharmacy Services)

Gain experience with pharmacy IT systems

Learn about patient confidentiality and controlled drug regulations

Shadow senior staff to build confidence and skills

What We're Looking For

Essential:

Positive attitude and willingness to learn

Excellent communication skills and a friendly approach

Strong attention to detail and accuracy

Ability to work as part of a team

Good numeracy and literacy skills

IT and computer skills

Minimum National 5 (grade C or above) in English and Maths

Desirable:

Previous retail or customer service experience

An interest in healthcare, science, or pharmacy

Knowledge of NHS services and the role of community pharmacies

(No prior pharmacy experience is necessary - full training provided.)

What We Offer

Full training and support to gain nationally recognised qualifications

Welcoming, supportive, family-run team environment

Career progression opportunities (Pharmacy Counter Assistant and Dispenser qualifications)

Staff discount on pharmacy products

Opportunity to make a real difference to people's health and wellbeing

How to Apply

Applications must be submitted through Indeed.com (applications will not be accepted via email or in the pharmacy).

Closing Date: Wednesday 17th September 2025

Interviews: Week commencing 22nd September

Join us and start your pharmacy career today with Islay Pharmacy. We look forward to welcoming our next Trainee Pharmacy Assistant!

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Benefits:

Company pension Employee discount Free flu jabs On-site parking Sick pay
Application question(s):

Have you had any experience working in retail or another public facing occupation?
Education:

GCSE or equivalent (required)
Work Location: In person