Job Description

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Purpose of the Role - Trainee/Sales Negotiator

We have a unique opportunity to join Bradleys Estate Agents, The Award Winning Independent Estate Agency in the South West with 30 offices from Taunton through to Penzance. Established in 1992 the company prides itself on providing a first class customer experience and works as one big family.


As a Trainee/Negotiator you will be placed on Bradleys Property Academy, your career will be developed from day one with an ongoing training and a development plan, working in a supportive and rewarding environment with the potential to earn an uncapped income.


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Skills and Experience Required

Excellent communication skills Attention to detail Good IT skills Team working Ability to work effectively under pressure Ability to priorities Outstanding customer care / customer service experience Must be able to drive and have a full driving licence Excellent written and communication skills
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Key Responsibilities as a Trainee/ Negotiator

Generate and book valuations and viewing appointments Interact with the general public in person, on the telephone and online Conduct property viewings in a professional manner Negotiate offers that are received. Agree and progress sales through to exchange and completion. Optimising every opportunity within the Bradleys Complete Property Service Generate new business in a target driven environment


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Purpose of the Role - Branch Manager

To develop a team and business capable of (and dedicated to) leading the market.

To present Bradleys in a professional manner, endeavouring to maximise sales and referrals of the complete range of Company activities and to do so whilst satisfying all relevant regulatory requirements.


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Key responsibilities

Lead and manage the team to achieve and exceed sales targets. Develop and implement effective sales strategies. Oversee the entire sales process from property valuation to completion. Build and maintain strong relationships with clients. Monitor market trends and competitor activities to identify new business opportunities. Provide training and support to the team to enhance their performance.
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Requirements

Proven experience as a Listing Negotiator in sales in the estate agency sector. Strong leadership and team management skills. Excellent communication and negotiation abilities. In-depth knowledge of the local property market. Ability to work under pressure and meet deadlines. A proactive and results-driven approach.
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The benefits

Competitive salary and commission structure. Bonus incentives Car Allowance Supportive and collaborative work environment.


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Purpose of the Role - Customer Experience Team Supervisor, based at Bradleys Head office in Exmouth

To support the CET Manager with both the workload and staff management. Reporting to the Manager.


Morning meetings and updating referral reports first thing in the morning and relaying these to the team to motivate them to reach targets throughout the day.


Responsibility of managing the daily workload and keeping the team motivated through the day to progress through the workload in a timely and effective manner./p>


Produce the weekly rota and make adjustments where necessary.


The Supervisor will be asked to carry out Monthly reviews with CET team staff when CET Manager unavailable and reporting back to CET Manager on results and any issues.


The Supervisor will communicate with the CET Manager keeping her informed regarding any performance issues or highlights and recommend any training needs within the team.


Responsibility of training new team members into the department consistently and to procedure, carry out weekly reviews with the new employees.


Report any staff absences to HR during Manager's absence.


To keep the whole team, including homeworkers, updated with any changes and/or special requests required to office diaries.



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Property Management Administrator, based at Bradleys Head office in Exmouth

We have a unique opportunity for a Property Administrator working within our Property Management team based at our Head Office in Exmouth. Within the role you will carry out a range of duties including individual case handling, customer service and administration tasks as well as working within a team to ensure that deadlines are met.


We are looking for someone with excellent communication skills and who also has a passion for customer service, someone who is well organized, has a good attention to detail and a strong team player to work within the following sections, Property Management, Move In, Vacate and Maintenance.


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Skills and Experience Required

Planning and organizing Attention to detail Good IT skills Team working Ability to work effectively under pressure Ability to priorities Flexibility and ability to multi task
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Working Pattern

Monday- Friday 8:45am-5.30pm, working Saturday 9am-1pm on a rota basis with half a day off when a Saturday is worked.



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Customer Experience Team Advisor, based at Bradleys Head office in Exmouth

We have a unique opportunity for a Customer Experience Team Advisor working within our team based at our Head Office in Exmouth. Within the role you will carry out a range of duties being the link between our customers and our 30 offices. Previous experience in the property industry isn't required, just the will to achieve.


We are looking for someone with excellent communication skills and who also has a passion for customer service, someone who is well organized, has a good attention to detail and a strong team player. Duties will include, dealing with enquires, booking viewings, valuation appointments, whilst promoting the Complete Property Service within Bradleys.


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Skills and Experience Required

Excellent communication skills Attention to detail Good IT skills Team working Ability to work effectively under pressure Ability to priorities Flexibility and ability to multi task * Customer Service background