Job Description

Working at the Cumberland, you become part of something special. We're a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.
We're on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change, a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you.
We have an exciting opportunity for a Trainee Security Operations Analyst to join our Technology team. In this role you'll assist the Security Operations team to monitor the CBS estate, implement , monitor and improve our cyber security controls to defend against security threats.
The Benefits

• Salary - up to 30,836 p.a. - depending on skills and experience.
• Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
• Learning and Development opportunities - We want you to grow in your role. We'll work together to support your personal and professional development.
• Hybrid Working - the tools and equipment you need to be able to work from home when you need to, depending on your role.
• Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme.
• Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

The role
You'll develop your knowledge and understanding of cyber security and will actively apply security monitoring protocols and procedures, support incident and vulnerability management and carry out non-complex service desk tasks related to information security operations.
Given the nature of this role, you'll work with all areas of the business including key stakeholders and departments including, but not limited to, Technology, Risk, Audit, Legal and Business Change.
You'll build key relationships with all teams and colleagues within Technology and will have the ability to utilise the skills and proficiencies each of the teams can offer.
Main responsibilities also include:

• Assist the security operations analysts in dealing with queries.
• Assist in managing selected security solutions including designing, configuring, implementing, maintaining and support.
• Support and execute all basic Security Operation tasks, initiatives and assignments.
• Assist in the evaluation and test security software and services with proposed enhancements as required.
• Identify risks and ensure these are presented in accordance with procedures and are given the appropriate level of attention.
• Assist in identifying and deploying security technology Society wide.
• Understand and support processes and relationships aligned with CBS Managed Security Operations Centre (SOC).
• Understand and build knowledge to support in the management of patching, vulnerability analysis and penetration testing to ensure SLAs are maintained or improved, recommendations are risk assessed and implemented in a timely manner
• Build knowledge and conduct technical vulnerability assessments of IT systems and processes, identifying potential vulnerabilities, to make recommendations to the Security Operations Manager to control any risks identified and to ensure they are implemented
• Understand and build knowledge to assist with Information Security incidents, to remediate any tasks and investigate and document the root cause analysis.
• Assist with the delivery of the Information and Cyber Incident Security plan including the execution of regular Cyber Incident scenario testing exercises.
• Keep up to date with security trends, threats and control measures.
• Assist in producing timely and accurate Information/Cyber Security Operations reports, returns and audits in line with timescales dictated by key stakeholders / departments.

About you
We're looking for someone with excellent interpersonal, written and verbal communication skills and the ability to work well with others. You'll be organised and able to work under pressure with attention to detail and a desire to develop the skills to ensure accurate assessment and management of risk.
You'll have an analytical skillset and the ability to effectively prioritise situations requiring urgent attention. Working as a team and on your own initiative, you'll be pro-active and self-motivated with the ability to drive results and provide excellent customer services to all levels of the organisation.
You must be willing to undertake and pass industry recognised training before being able to achieve the position of Security Operations Analyst.
Experience, knowledge and qualifications:
Essential

• A formal qualification (BTEC, HND, Degree or industry recognised) in an Information Security, Cyber Security or IT discipline.
• A clear desire and willingness to undertake qualifications and learn the skills required to carry out the role.

Desirable

• Previously working in a Financial Services led environment or equivalent highly regulated industry would be advantageous.
• Analytical experience dealing with volume of technical data.
• Full UK driving license.

We're here to create a banking experience that's kinder to people and planet.
Unlike banks, we don't have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.

Skills Required