Job Description

About Artus

Positive change through patented innovation

The company has designed and developed a patent-protected, specialist products that are on track to revolutionise the way buildings are cooled and heated. They aim to reduce energy consumption and carbon emissions and lead positive change within the HVAC industry. Significant sales growth is planned for the next five years currently targeting commercial, residential and hotel environments.

?Artus exists to advance and apply innovative design and precision engineering for the benefit of the public and environment.?

About the Role

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This is an exciting opportunity to begin your engineering journey within the HVAC industry, supporting a revolutionary heating / cooling solution in a dynamic and growing team. As a Trainee Site Support Engineer, you will assist our Site Support Engineer's in all aspects of site-based Aftersales support, from installation to commissioning and operational troubleshooting.

You will be enrolled in the Artus Training Package, a structured development programme that includes mechanical, electrical, and BMS qualifications, tailored to our unique HVAC solution. This role is ideal for someone with a technical background who is eager to learn and grow in a field-based engineering role.

Key Responsibilities:

Assisting with Site Activities

Support the Site Support Engineer with diagnostics and fault-finding across electrical, mechanical and control systems Carry and prepare tools, emergency components and documentation for site visits Observe and gradually undertake hands-on tasks under supervision Learn how to interact with Siemens controllers and BACnet integrations

Learning the Product

Become familiar with Artus unit components and function Learn to interpret technical manuals (especially the Installation, Operation and Maintenance manual) Build understanding of installation, commissioning, and maintenance best practices through real-time site work and structured training

Supporting Communication

Take notes and photographs during site visits for reporting purposes Learn how to clearly explain issues and solutions to on-site client teams Build confidence and professionalism in client-facing interactions

Collaboration & Reporting

Assist in drafting reports, issue logs, and follow-ups Capture frequently asked questions and support the Aftersales and Technical teams with feedback Be a proactive and collaborative member of the wider team, helping wherever and whenever needed
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This list is indicative of duties and / or responsibilities and is not exhaustive, the role will develop over time, and this will be reflected in the job specification.

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Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Cycle to work scheme Health & wellbeing programme
Application question(s):

What are your salary expectations? If offered the position, when would you be available to start?
Work authorisation:

United Kingdom (required)
Work Location: In person