Job Description

Description

We're more than just a nursery group. We're the UK's most innovative early-years education provider, proudly certified as a Great Place to Work and ranked the 30th Best Workplace in the UK.

At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We're proudly making our dream a reality - and we want you to be a part of it!

Our Support Office is the engine that keeps N Family Club running smoothly - from operations and finance to people, marketing, and strategy. We're a tight-knit, fast-paced, and mission-driven team that works together to create exceptional experiences for families and team across all our nurseries. Whether you're a seasoned expert or early in your career, you'll be empowered to grow, contribute ideas, and make an impact every day.

What you'll be doing:

Deliver n.duction training to team members, welcoming them, getting them excited, and setting expectations for their roles, with a focus on new sites Deliver pre-launch training to team members at new sites Deliver Leadership, Safeguarding, and Safety (N100 and Big Vision) training Manage and respond to team members, manager, and department feedback, making edits to training sessions and updating content to continually increase quality Support team members to navigate the N Academy, to read all necessary policies and eLearning to be signed off as competent Work with managers to ensure that all manager/mentor coaching is delivered to the highest standard and the experience for new team members is smooth and seamless Provide feedback to management teams on progress throughout training sessions, their team members and how they are getting on, and any further support required Ensure all training notes, guides, and n.duction resources are updated and clear for all managers and new starters to use to support their n.duction Visit nurseries to review Academy data, n.duction sign-offs and provide any additional Academy support required Respond to company trends by reviewing existing content and developing new content as required Review n.duction feedback and take appropriate action Keep track of n.duction data and regularly communicate with nursery teams, Regional Directors and support departments to ensure all n.duction data is fully completed Manage and deliver our Deputy and Room Manager Leadership Programmes Take a lead role in following up on training following the N100, ensuring all N policies and procedures are followed, alongside compliance with EYFS statutory requirements, H&S legislation, and Ofsted requirements. Carry out N100 audits yearly, per nursery, and provide critical analysis of common trends across the nurseries, and provide targeted support from the findings of the audit Support the Head of Safety by attending major incidents and conducting an in-depth review of the incident log, coordinating company-wide changes Assist the managers, giving them the tools and knowledge to manage safety compliance effectively Attend meetings across different departments, providing a joined approach across the group to help achieve our Wildly Important Goals Work a flexible work pattern within the nursery opening hours (7am-7 pm), with the flexibility to attend out-of-hours meetings and events as required

You should have...

Proven experience in delivering training programmes Demonstrable business partnering skills in communication and stakeholder management Exposure to the full learning lifecycle with expertise in multi-modal training programme delivery Knowledge of learning and development best practices and learning principles Excellent presentation skills Proven experience in a fast-paced, growing company Ideally some experience within a multi-site business Experience and/or passion for the Early Years or Education sector would be a major plus

Required Qualifications:

Training qualification (or equivalent demonstrable experience) Qualification in Early Years (ideal but not essential)

The N Advantage

Competitive salary

- 30,000 - 35,000, based on experience and dedication + car allowance

Flexible hybrid working

model for work-life balance

Up to 35 days holiday

- including a personal 'Me' day and Christmas closure

100 annual learning fund

, plus access to in-house development opportunities

Enhanced family leave

for parents, carers, and more

40% childcare discount

, plus 6 emergency days annually

And that's not all!

5-year loyalty bonus

- around-the-world trip + 2 bonus weeks off

10-year loyalty bonus

- 'Out of this world' experience + 2 extra weeks off

Referral bonus

- earn up to 1,000 per successful hire

Amazing discounts

- save on groceries, shopping, fitness and more

Travel support

- season ticket loans and cycle-to-work scheme

Socials & wellbeing

- annual parties, team events, gym discounts, and online fitness

Making an impact...

At N Family Club, we do things differently. We support and celebrate individuality, champion diversity, and give every team member a voice. Our culture is rooted in respect, collaboration and a shared passion for early years education.

We invest heavily in your growth - from career progression and in-house training to mentorship and personal development. With innovative environments, top-tier benefits, and a focus on wellbeing, we're building a workplace where people thrive, and children soar.

Join N Family Club today and help us reshape early education from behind the scenes.

What's next?

If you think you've got what it takes, click apply and fill in our super quick (1 min) application form!



If you want to read more about N, our benefits and work culture, visit our Careers website or our Glassdoor Page.

About N Family Club

We began with a dream. To be the highest quality, and most loved, early years education group in the UK. We imagined a future of early years education that was different. Where a focused, curriculum-led approach would inspire big dreamers and big career movers. Where children are prepared for this ever-changing, modern world and where people come to life when they come to work!

At N, we have a commitment to safeguarding our children and thoughtfully prioritise the safety and well-being of everyone in our nurseries. As part of our commitment to ensuring a secure environment, we diligently adhere to the guidance provided by regulatory bodies. Our dedication to safer recruitment practices is underscored by our compliance with key legislation designed to protect vulnerable individuals.

By embracing these laws and legislation (DBS Code of Practice; DBS Referral Guidance; Rehabilitation of Offenders Act 1974 and Regulated Activity), we uphold the highest standards of safety and accountability, fostering a nurturing environment where everyone can thrive.



Click here for more information on our commitments.

In line with Safer Recruitment and Keeping Everyone Safe, N Family Club will carry out online searches for all shortlisted candidates including a Google and Social Media search. Any information found from the online searches, may be discussed at the interview stage.