Job Description

Training and Technical Engineer
Salary Range: 29 - 33k p.a.
Location: Alton, Hampshire
Purpose of the Job
To provide first-class technical and regulatory training in hydrostatic testing to new and existing customers.
To ensure the effective operation, maintenance, and support of hydrostatic testing equipment by delivering expert installation, support, servicing and calibration.
The role supports customers both on-site and remotely, ensuring safety, compliance with relevant regulations, and minimal disruption to operations, while maintaining high standards of professionalism and technical excellence.
The Training and Technical Engineer is accountable for a number of key tasks and responsibilities, not limited to, but including:
Servicing and Calibration:

• Perform routine servicing and calibration of hydrostatic test rigs.
• Conduct pressure gauge calibration and repairs on test system components in the workshop.

Fault Diagnosis and Repair:

• Carry out on-site fault diagnosis and repairs of high-pressure gas cylinder testing systems.

System Installation and Commissioning:

• Install and commission complete systems.
• Implement upgrades and modifications to existing systems.
• Complete all associated documentation and admin tasks.

Field Work and Customer Interaction:

• Work unsupervised at customer premises, often in industrial environments.
• Liaise with customer staff at all levels in a professional and courteous manner.
• Ensure safety and efficiency while minimising disruption to customer operations.
• Maintain a positive, professional image at all times.

Technical Support:

• Provide technical assistance directly to customers via email, phone, or in person.
• Support internal colleagues and contribute to the preparation of customer quotations.

Customer Training:

• Deliver training courses (face-to-face and remote) on DOT Regulations (CFR49) / ADR Regulations / Operational procedures / Bespoke training solutions.
• Contribute to the development and updating of training materials in line with regulatory and other changes.
• Handle pre- and post-course administration.
• Contribute to the development of new courses.

Travel Requirements:

• Travel throughout the UK, with occasional overnight stays.
• Occasional travel overseas, primarily within Europe.

Experience / Knowledge / Skills / Education / Qualifications
Essential Requirements:

• Degree, HNC, or ONC in an engineering-related discipline.
• Previous experience in a mechanically biased servicing or technical support role.
• Flexible with working hours and travel.
• Strong communication skills, comfortable presenting to small groups (technicians, supervisors, managers, and international customers).
• Competent in the use of Microsoft Office packages.
• Confident, people-focused, and detail-oriented.
• Organised and self-reliant with practical problem-solving abilities.
• Good manual dexterity and physical fitness.
• Good eyesight (correctable with glasses).
• Full UK driving licence.
• Valid passport.

Desirable Skills and Experience:

• Knowledge of other languages, particularly French or German.
• Experience in a training or teaching role.
• Background in pressure testing or related industry.
• Familiarity with DOT CFR49 and/or ADR regulations.

Skills Required