Job Description

PASS Ltd are a Training provider based in Thornaby, Teesside. We also supply electrical test equipment and have calibration laboratories across the UK.

We have grown substantially over the last 24 years and now have a team that consists of around 150 staff in total.

We provide electrical, high voltage and domestic and commercial gas training courses across the UK and sometimes abroad, with a new centre opening in Stevenage in 2026.

We require a Training Centre Administrator to join our existing Training Centre admin team.

Please apply by using the following link:

https://talent.sage.hr/jobs/f661fd94-f6c5-463f-903f-20a938d081ed

Working Hours: Monday to Thursday 8:30am to 5pm with Friday finish at 4pm. You may be required a few times a year to stay back if a delegate requires it. There is also a bonus scheme currently in place based upon the performance of the department.

You will be responsible for the following.

Your role will include but not restricted to:

Carrying out the daily administration tasks of the training department Assisting with recruiting when roles become available Assisting with the smooth running of the training centres Assisting with course schedules throughout the year Dealing with any issues and queries from instructors Advising Customers on relevant courses and pre-requisites where necessary Booking candidates onto training courses Liaising with other sites regarding training courses Taking payments, processing orders and purchase orders Completing and updating the course and candidate management software Arranging lunches for each course Ensuring the training centre / canteens are well presented Ensuring that course documentation is dispatched and organised for each course Ensuring all bookings for all training courses by telephone, email and web are taken accurately Ensuring correct registration of candidates with the awarding bodies such as City and Guilds Generating course certificates and sending them out to candidates Providing any additional administrational support as required
A large part of your time will involve working within a team and also on your own initiative.

We are ideally looking for someone who is / has:
Previous experience in a Training Centre Environment

Excellent spoken and written skills

Excellent customer service skills

Excellent computer skills and proficient in word, excel and outlook

Extremely IT literate

Adaptable with a keen eye for detail

Willing to go above and beyond

Company Benefits:

Group Life Policy Benefits

Health and Wellbeing programme

Life insurance

Company Pension

Company events

Lunches on PASS

Birthday vouchers

Christmas bonus scheme

Loyalty bonuses

Cycle to work Scheme

New Baby Bonus

Annual Leave: 22 days, increasing to 25 after 5 years, plus bank holidays.

Ref: TrainAdmin

Job Types: Full-time, Permanent

Pay: 26,200.00 per year

Benefits:

Company events Cycle to work scheme Free parking Health & wellbeing programme On-site parking
Work authorisation:

United Kingdom (required)
Work Location: In person