Job Description

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have one charity day allocated to support a cause that matters to you.
About you:
Access Legal Software is used by our clients every day. Legal Software training courses provide the delegates with the appropriate system knowledge and learning to make their working lives more effective. As such, the ideal candidate will have a good working knowledge of the training cycle and be able to adapt course content to help users see where they can work smarter, not harder.
As well as delivering the courses, the candidate will also be expected to help create and maintain training material for an ever-changing industry by utilising the latest training content delivery tools and techniques.
Day-to-day, you will:

• Lead Dynamic Training Sessions: You'll deliver engaging, high impact training to both groups and individuals, whether remotely or face to face, ensuring your clients in the legal sector feel confident and skilled with their case management software.
• Create Cutting Edge Training Materials: You'll design and refine training resources that not only educate but inspire users to master the software seamlessly.
• Become the Go To Expert: You'll immerse yourself in our legal software products, gaining expert-level knowledge to troubleshoot, support, and innovate with ease.
• Travel & Connect: You'll travel to work directly with clients in-person, building relationships and providing hands-on, tailored support to meet their unique needs.

Your skills and experiences might also include:

• You'll bring a strong foundation in customer engagement, with experience delivering impactful training sessions that truly connect with your audience.
• If you've worked in the legal industry before, that's a big plus -- your insights will help you hit the ground running.
• You're confident presenting to groups of all sizes, with excellent verbal and written communication skills that make complex ideas clear and accessible.
• You're no stranger to Microsoft Office -- especially Excel and PowerPoint -- and you know how to use these tools to create compelling and professional materials.
• You're familiar with modern training techniques and know how to design and deliver learning experiences that keep people engaged and drive real results.

What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.

Skills Required