Job Description

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
As an organisation, there is little we don't do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.
This role is in our People department, our People Team supports us to recruit, retain, engage and develop our people. Roles can be in talent acquisition, learning, reward, employee relations or people services.
Want to come and be a part of it?
What will you be doing?
In this role, you'll take the lead in helping our stakeholders stay ahead of their training needs by proactively guiding them through expiration dates, course availability, and compliance requirements.
Strong relationships are at the heart of what we do. You'll foster trust and mutual respect with our customers, ensuring they receive the best service possible. Your ability to plan and coordinate training courses and events will make a real difference.
We're looking for someone who is commercially savvy and can identify the right training providers that offer the best value. You'll consult with both internal and external providers to create a smooth, engaging experience for our delegates.
You'll also play an essential role in maintaining, updating, and archiving training records. Additionally, you'll support our Requestions PBI report, working closely with accounts to ensure suppliers are paid on time and resolving any payment issues that come up.
New team members will count on you! You'll ensure they're entered into Competency Cloud promptly, with their correct trades recorded, required e-learning distributed, and full access granted. Similarly, for leavers, you'll oversee their transition, making sure bookings are adjusted to minimize costs and benefit our customers.
Most importantly, you'll empower others by providing tuition on the systems we use, fostering a positive learning environment where customers can confidently navigate the tools we offer
What you'll bring

• A minimum of 2 year's demonstratable training experience, gained within, construction, civils or multi-utility background
• Ability to work quickly and efficiently, while keeping a keen eye for detail
• Hands-on experience coordinating multiple training events
• Good organisational skills with the ability to handle multiple projects
• Knowledge of learning management systems
• Able to manage your own workload and prioritise tasks to meet SLAs
• Confident in interpreting data and analysis
• Excellent verbal and written communication skills
• As this role is based fully remotely, you'll need a high-speed internet connection along with a suitable desk and chair

What's in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000's of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Private health care and health care cash plan for you
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend - get rewarded for introducing people to us!

About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We're responsible and go further for our people, clients, communities and the planet
• We're open and seek new and better ways of exceeding expectations
• We're together and as one team; the whole is greater than the sum of the parts
• We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It's an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
#MgroupG INDNAT
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