Job Description

IT Training Lead - Outside IR35 - Manchester
Role Detail
The Training Lead will play a pivotal role in supporting the successful implementation and adoption of the new Timetabling Replacement System. Working closely with the Business Change Manager, Project Team, and subject matter experts (SMEs), the postholder will design, deliver, and continuously improve training and support resources to ensure all users, academic, professional services, and students, feel confident and capable using the new system.
Responsibilities

• Work with Academic Staff, Professional Services, and Students, to ensure delivery meets a wide range of learning needs.
• Lead the development of user guidance, training materials and support resources in collaboration with project SMEs.
• Plan and deliver engaging training sessions and workshops through a variety of delivery modes - in-person, online, blended and hybrid, ensuring accessibility and inclusivity.
• Develop and maintain e-learning and video-based training resources to enable ongoing self-service learning and onboarding.
• Demonstrate flexible and creative use of digital learning platforms, productivity tools and communication technologies to enhance and monitor engagement and understanding.

Engagement, Collaboration and Communication

• Work collaboratively with the Timetabling & Examinations Team, Project Team, Change Champions, and other key stakeholders to build confidence and capability in the new system.
• Engage proactively with colleagues across the University to raise awareness of the project, share progress, and promote best practice in technology-enabled timetabling.
• Build networks and professional relationships to encourage collaboration, exchange of ideas and shared ownership of the new system.
• Support the development and coordination of communications, presentations and awareness activities linked to the project rollout.

Continuous Improvement and Knowledge Sharing

• Maintain up-to-date knowledge of learning technologies, digital tools, and training delivery methods relevant to system implementation.
• Evaluate the effectiveness of training activities through feedback, analytics, and reflection, considering indicators of impact and behaviour change, and use insights to continuously improve resources and delivery.
• Contribute to the creation and maintenance of accurate, user-friendly, and inclusive learning materials in multiple formats.
• Support colleagues to confidently use new systems and processes to enhance individual and team effectiveness.

General Responsibilities

• Perform any other duties appropriate to the grade as may be required by the Business Change Manager, Project Lead or Director of Strategic Projects.
• Comply with the personal health and safety responsibilities specified in the University's Health and Safety Policy.
• Promote equality, diversity and inclusion for staff and students, sustaining a positive and supportive working and learning environment in accordance with University policy.
• Engage with the University's commitment to deliver services that are customer-focused, sustainable, and aligned with strategic priorities.
• This role description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your Contract of Employment.

IT Training Lead - Outside IR35 - Manchester
If you are interested in the role please apply below, or contact - emily.maddocks@harveynash.com for more details.

Skills Required