Job Description

Join Ascom - Empowering Smarter Healthcare Communication
Ascom is a global leader in Healthcare ICT and mobile workflow solutions. With a proud 160-year history and operations in 19 countries, we support over 12,000 hospitals worldwide, processing more than 800 million alerts annually. Our technology helps care teams work smarter, respond faster, and improve patient outcomes.
About the Role: Training Manager - Sales & Solutions Focus
Ascom is seeking a passionate and experienced Training Manager with a strong background in Sales Training to lead the development and delivery of product and solutions training programs for our global workforce and partners. This role is pivotal in equipping our sales teams and partners with the knowledge and skills needed to effectively position and sell Ascom's innovative solutions.
You will be responsible for designing and delivering engaging, impactful training programs that enhance product knowledge, boost sales effectiveness, and drive business growth. This is a global role with direct influence on our commercial success and strategic expansion.
Key Responsibilities:

• Develop and implement Ascom's global Sales and Solutions Training Architecture and Certification approach.
• Design and deliver sales-focused training content, including negotiation strategies, objection handling, value-based selling, and account management.
• Collaborate with Sales Leadership to identify training needs and align programs with business goals.
• Produce eLearning modules using standard authoring tools, with a focus on sales enablement.
• Manage product and solutions training delivery in collaboration with global and regional trainers.
• Oversee Ascom's global LMS (MS 365): catalog management, participant tracking, and training records.
• Maintain and share current training materials with the global training community.
• Create and maintain a global training plan including content creation and delivery.
• Coordinate with regional stakeholders to ensure consistent and effective training execution.
• Collaborate with Product and Solution Managers to align training with product developments.
• Onboard and support internal and external trainers.
• Foster knowledge exchange and cross-regional collaboration within the Ascom Trainer Community.

What We're Looking For:

• Bachelor's or Master's degree in IT, Instructional Design, Learning & Development, or related field.
• 6-10 years of experience in training design and delivery, with a strong emphasis on Sales Training in the tech or medical device industries.
• Demonstrated success in developing and delivering sales enablement programs that drive performance.
• Proven experience managing global training projects (Project Management certification is a plus).
• Strong knowledge of training technologies, instructional design, and LMS platforms.
• Excellent communication and interpersonal skills.
• Proficiency in English (additional European languages are a plus).

Why Join Us?

• Be part of a global leader in mission-critical communication solutions.
• Shape the learning journey of sales teams and partners worldwide.
• Work in a collaborative and innovative environment.
• Enjoy flexibility, autonomy, and opportunities for professional growth.

Ready to lead the way in sales and solutions training?
Apply now and become part of a global team that's redefining healthcare communication.
For more information about Ascom, please visit our website: www.ascom.com
Decades of innovation
Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions--anytime and anywhere. Ascom's mission is to provide mission-critical, near real-time solutions for highly mobile, ad hoc, and time-sensitive environments.

Skills Required