Job Description

This is not a traditional delivery or programme director role - we're looking for someone with a strong product background who can drive strategic discussions and transformation across payments, liquidity, trade finance, and cash management.
Who we are
United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we have an international growth agenda and award-winning products, providing exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience by joining us to support our clients' transition to a sustainable future.
Role Summary
We are looking for a dynamic and knowledgeable Transaction Banking Programme Director with proven experience in programme/change delivery to support and drive strategic initiatives. The candidate will have deep expertise across transaction banking products (such as cash management, payments, liquidity, trade finance) and a strong record in delivering complex change programmes in regulated banking environments.
Business Area
The Transformation and Change Management Group (TCMG) provides enterprise-wide professional project, programme and portfolio management (P3M) resources and expertise. Established as an independent, centralized business function operating at a strategic level, TCMG offers oversight, standards, and delivery of change across the organisation.
The oversight function includes governance, guidance, best practices, mentoring and up-skilling project managers from other departments and BAU staff.
Implementation of a standard enterprise-wide project framework including tools, templates and standardized processes ensures strategic alignment between business objectives and projects executed.
TCMG is also a resource centre/centre of excellence, comprised of professionally qualified project, programme and change managers, business analysts and junior analysts. These are divided into multi-disciplinary teams with report lines to a Team Lead.
Position Description

• Lead or support the planning and execution of large-scale initiatives across Transaction Banking, working closely with Business, IT, Risk, and Operations teams

• Define programme scope, deliverables, resource requirements, timelines and governance structures

• Serve as the SME for transaction banking products including payments, cash management, liquidity solutions and trade finance

• Advise stakeholders on product design, market trends, operational processes, regulatory considerations, and client impact

• Translate business strategy and regulatory requirements into functional change initiatives

Qualifications and Experience

• Educated to degree level or equivalent experience

• Experience in Transaction Banking preferably within a large corporate or institutional bank

• Demonstrated experience in programme management, change delivery or transformation roles ideally in global or matrixed organisation

• Strong understanding of key products such as real-time payments, SWIFT, host-to-host, liquidity pooling, trade services, and open banking APIs

• Familiarity with relevant regulatory frameworks (e.g. PSD2, ISO 20022, SWIFT gpi, AML/KYC in transaction banking)

• Prior involvement in digitalisation, platform modernisation, or client onboarding

• Excellent leadership, influencing, and stakeholder management skills across business and technology teams

• Formal project/change qualifications (e.g. PMP, Prince2, APM) are highly desirable

What we offer
For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self. We offer competitive company benefits centred around promoting positive well-being and work-life balance. We also foster a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives promoting a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs, and Diversity and Inclusion networks.
Benefits include:

• Hybrid and flexible working

• Competitive paid leave days

• Private medical insurance and life/invalidity insurance

• Mental wellbeing support including counselling and coaching services

• Access to a wide range of learning and development opportunities

• Ambitious remuneration package

If you enjoy a challenge and want to continuously grow and develop in a role where you'll be supported by a dynamic and diverse team, apply today!
Pontoon Solutions is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Skills Required