Job Description

Job Introduction

Transaction Manager

Salary

: 30,000 DOE (OTE 20,000)

Location:

SuperBike Factory, Milton Keynes

Employment Type

: Permanent, Full time

Who We Are

SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we're now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before.


That transformation puts us in growth mode. Volumes are rising, demand is strong, and we're building a team that can scale with it - people who want to work in a business that knows where it's going and how it's going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory.

Overview

We are looking for a self-sufficient, enthusiastic and driven Transaction Manager who'll support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. You'll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued.

What You'll Be Doing Day-to-Day:

Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service. Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout. Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager. Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives. Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory.

What We're Looking For:

Essential:

Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector. Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams. Current UK Driving Licence.

Desirable:

Familiarity with motorcycles is preferred. FCA Accreditation would be beneficial.

Benefits:

Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay


Sales Manager / Business Manager / Transaction Manager / Sales Controller


Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.

We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check.

NB. Employment credit searches will not affect your credit rating.