Job Description

Transfer of Care Discharge Hub Lead (Band 7 or 8a depending on experience) Maternity Leave 8-months fixed term cover.



Exciting Opportunity Alert! We're looking for an enthusiastic, can-do Integrated Discharge Hub Lead to join our team from 1 st September 2025 for 8 months to cover maternity leave.



This is a senior role where you'll oversee the strategic and operational direction for getting patients discharged from acute settings to community providers as quickly and smoothly as possible. You'll work together with our Health and Social Care Senior Operational Leads to make the discharge process a breeze.

Your key responsibilities will be to:

Optimise patients' length of stay - get patients home as soon as we can

Develop and implement systems to ensure everyone is on the same page and working together seamlessly with our partner agencies

Evaluate our services and redesign them to improve those discharge pathways, keeping up with the latest guidance

Monitor, review, and report on our discharge and delay performance so we're always improving

Be the Trust Lead for our discharge standards and policies



You'll also get to support managing some exciting Trust-wide projects, collaborating with both NHS and non-NHS partners.



Does this sound like the challenge you've been looking for? If you're enthusiastic, up for a challenge, and ready to make a real difference, we want to hear from you!



MAIN DUTIES



To provide expertise in the performance and management of the functioning Integrated Discharge Hub.



To regularly review the Systems capability to effectively manage flow, and make recommendations to Senior Management as necessary.



To develop longer term plans to deal with flow and capacity issues in changing demands across the year and support the business planning activity by advising on the impact on capacity and flow of service developments and changes.



To ensure Senior Managers follow the appropriate trigger points for service escalation, and ensure that all localities have agreed escalation level specific actions.



To maintain oversight of national and local policies, relating to Medically Ready for Discharge Transfers, and ensure that these are understood, and reflected in Trust policies and procedures.



Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff . We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.



Operational Management / Leadership responsibilities



Take lead responsibility for delivery of the Hospital Discharge Hub to expedite admission avoidance and delivery of the safe and timely discharge of patients promoting across all pathways.



Lead and manage the discharge hub teams, ensuring the highest professional standards of practice and patient care are achieve.



Participate and contribute to the delivery of clinical quality and standards for practice.



Lead the development and application of systems, control processes to ensure that there is a daily accurate record of performance on patients who are ready for discharge but remain in hospital to reduce the need to escalate individual cases.



Ensure that the systems performance is reported correctly to the CCG in line with legislative and SITREP requirements.



Required lead on the development, implementation and on-going review of a range of policies in relation to discharge and other connecting policies.