Job Description

About Reliance Social Housing CIC

Reliance Social Housing CIC is a Regulated Provider of social housing, governed by the National Housing Federation (NHF) Code of Governance and committed to compliance with the Regulator of Social Housing's Governance and Financial Viability Standard (GF&V). Our mission is to provide safe, affordable, and high-quality housing solutions to communities in need, ensuring financial sustainability and compliance within the sector.

Role Overview

Reliance Social Housing C.I.C is a not-for-profit registered provider of social housing, regulated by the Regulator of Social Housing. Since inception and innovated, providing both temporary and general needs accommodation to the people who most need it.

In line with the Reliance Social Housing Corporate Plan objective of diversifying into other scheme types, Reliance is proud of its latest scheme Transitional Housing which is a sustainable move on option for those that no longer require care support or supervision.

A great opportunity for an experienced individual looking to be involved in a successful, dedicated and growing social housing organisation which is focused on "making a positive difference"

Key Skills & Experiences

You will be an experienced housing professional who is familiar with leading, supporting and managing teams. Have proven ability to liaise effectively with external stakeholders, including auditors, regulators, and housing institutions. Strong analytical skills and attention to detail. Organised, adaptable, and comfortable managing competing priorities Demonstrated integrity, confidentiality, and professionalism You will have an in-depth knowledge of best-practice and current thinking when working with people of all backgrounds and circumstances. Using your knowledge and skills to help us create one of the most effective outcomes focused services in the sector. You will be familiar with and have experience of effectively supporting teams to work in a strength-based and informed way. Taking personal pride and ownership in supporting your team (and the wider department / organisation) and develop those approaches in support of helping residents achieve outcomes far beyond their expectations.

Desirable:

Experience within the social housing sector or a not-for-profit environment. Understanding of ERP systems and business intelligence tools to support financial planning and analysis.

Key Responsibilities

Actively support your team to deliver high quality and the most effective and efficient service possible, ensuring they place our residents at the heart of all that they do as they help them achieve sector-leading outcomes. A positive role model to your team as you support and motivate them to develop and progress in their role. Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers. Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets. Provide Approvals of new stakeholders and grant access to CRM systems. Working with approved partners and ensuring excellent service delivery. Effective communication with other departments to ensure efficiency of relevant processes. Sets and ensures compliance with department KPI's. Produce monthly, quarterly, and annual report for HOTH. Conduct contractual review meetings in line with the risk appetite to assist managing agents to improve quality of service. Actively leads on implementing programs that meet organisational goals and objectives for the department. Fully engages with HO department and HR to monitor any necessary recruitment. Ensure they remain up to date with relevant legislation. Assist with monthly dip test on all systems to measure against the quality and efficiency of processes.

Person Specification

Provides clear documentation and guidance demonstrating the understanding of legal responsibilities under the Housing Ombudsman and Regulator of Social Housing consumer standards to ensure compliance. Provides clear documentation and guidance demonstrating the understanding of the various classifications of housing benefit regulations and DWP guidance relative to the organisation housing models.

The Reward:

We strive to be an excellent employer, providing demanding objectives within a supportive, open and honest culture.

For the right individual we have flexible conditions of employment and good opportunities for further training, development and career progression.

How to Apply:

If you are striving for a career in the housing sector, within a dynamic and growing company, please apply online.

Job Types: Full-time, Permanent

Pay: From 35,000.00 per year

Benefits:

Company events Company pension On-site parking
Application question(s):

Do you have experience with DWP?
Experience:

Management: 1 year (preferred) Housing Industry : 1 year (preferred)
Work Location: In person