Here at Owens Group we are looking for an enthusiastic & conscientious person to join our Customer Service/ Planning team based in Carrington.
Shift Patterns Available - Weekends -
24 hours per week
Friday -2pm- 6pm
Saturday -6am-10am and 2pm-6pm
Sunday -6am-10am and 2pm-6pm
Monday -6am-10am
Salary-
19,200.00
Job Purpose: To take responsibility and act as the focal point for all customer questions or concerns to ensure timely and accurate answers are provided for the customer. Provide "First Class - Right First Time Customer Service"
Key Accountabilities
Carry out tasks largely unsupervised to cost and quality standards.
Plan ahead - tasks and resources
Liaise with internal/external customers to resolve problems.
Collect, analyse, and distribute information/data.
Provide professional/specialist advice both internally and externally.
Developing relationships with external customers, suppliers.
Stay abreast of changes in technology, markets, competition, legislation and apply to the operation.
Specify and ensure levels of support service are in place.
Prioritise and co-ordinate workloads
Specific Qualifications/ Job Training
GCSE/NVQ standard. Experience of working at a similar level.
Specific Experience
Traffic management
Problem solving/logical thinking
Working unsupervised, continually managing time and prioritising work to meet tight corporate deadlines.
Specific Skills
Computer skills - Excel
Good communication skills, interaction at all levels internal and external.
Geographical knowledge
Team player with a flexible "Can-Do" attitude
Attention to Detail
Company/Industry Knowledge
Distribution/Logistics/Supply Chain Environment
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