Job Description

Job Advert


At AX, we are looking for a Transport Assistant to organise the logistics of Executive Drivers and support vehicle movement across a designated geographical area; ensuring the effective and efficient use of resources to meet departmental targets and client expectations.

A little bit about us

AX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents.



We pride ourselves on keeping drivers driving and being experts at caring for people and cars. Our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everything we do.



We have a strong culture that puts colleague wellbeing first and believe that developing and engaging with our colleagues is fundamental to ensure we provide an industry leading service to our partners and our customers.

As our Transport Assistant, your responsibilities will include:

Managing and supporting a team of Executive Drivers ensuring the best utilisation of time and resources Scheduling the branch territory delivery, collection and movement of vehicles to meet client needs Confirming delivery arrangements with the client in a proactive timely manner ensuring the closure of the intervention door Effectively allocate jobs to drivers, ensuring that full information is given, and all paperwork is completed and checked for the delivery and collection of vehicles Controlling costs through effective geographical planning and utilisation of return trips, monitoring the location of the Drivers and vehicles on route against arrival times Proactively identify potential problems and resolve in a real time manner Supporting and coaching new starters including ensuring they settle in and provide on the job training

Our Transport Assistant will bring the following skills and experiences to our team:

Previous experience of working within a busy transport environment (ideal but not a show-stopper) Demonstrable employee management expertise Aptitude for logistical planning and people management Be able to demonstrate a high level of proficiency in handling performance issues including, absence management, disciplinaries and capabilities Ability to communicate and forge effective relationships at all levels both internally and externally. Excellent administration and customer service skills A good geographical understanding covering towns, roads and rail networks Logical thinking and clear communication Intermediate computer skills Excellent influencing and communication skills with the ability to develop strong business relationships with all key stakeholders Effective resource management skills Ability to work and remain calm under pressure Demonstrate behaviour in line with Company values; Inspired to Innovate, Always Respectful, Fully Accountable, Delivering Delight.


Along with a

salary of up to 26,991,

you will also receive a range of benefits including 22 days holiday (plus bank holidays), rising to 27 with length of service, Bupa Healthcare, Life Insurance at 4 x salary, Employee Assistance Programmes, and ongoing professional development.

Are you concerned you don't have all the requirements we would like?

Evidence shows that certain candidates are less likely to apply for a role if they feel they don't meet every criteria or qualification.

AX is committed to supporting all communities we serve, through our dedication to creating an inclusive, diverse, and collaborative environment, where people feel comfortable being themselves at work.

If you are excited about the sound of this role and your personal values resonate with ours at AX, we encourage you to apply or contact us to register your interest in other opportunities.

Even if you think your skills and any experience doesn't perfectly align, your values and core behaviours may.

Take a further look....you may be the perfect person for us - and us for you!



To apply for this role as Transport Assistant, please click apply online and upload an updated copy of your CV.