Job Description

Transport Coordinator - Join Our Dynamic Team!

About Brewster Brothers

At Brewster Brothers, our core values of

'SPRINT'

are at the heart of everything we do. We are

Sustainable

,

Proud

,

Resilient

, (

demonstrate) Integrity

,

Nurturing

, and believe in

Teamwork

. We take responsibility for representing these values every day as we work together to create long-term value.

About the Role

We're looking for an organised and professional Transport Coordinator to join our busy transport team. As a key point of contact for both customers and drivers, you'll play a vital role in keeping our HGV fleet running smoothly and efficiently.

This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys building relationships with customers and drivers alike. You'll be supporting our Transport Manager while developing your skills in logistics coordination and fleet management.

What You'll Be Doing

Daily Operations:

Schedule and coordinate jobs for our HGV tipper truck fleet Manage customer queries and maintain excellent relationships Support drivers on the road with any queries or issues React quickly to daily changes in orders, availability, and maintenance needs Occasional cross-departmental support when the business would benefit

Administrative Support:

Assist with transport administration and compliance documentation Maintain accurate customer information across all systems Support vehicle safety inspections and MOT arrangements Coordinate vehicle washing schedules and maintenance

Customer Service:

Handle customer enquiries professionally and efficiently Liaise with customers to meet current and anticipated orders Escalate complaints when necessary while maintaining positive relationships

What We're Looking For

Essential Skills:

Excellent communication and customer service skills Strong organisational abilities and attention to detail Ability to work under pressure and adapt to changing priorities Professional telephone manner Computer literacy and system management experience

Personal Qualities:

Can-do attitude with a helpful approach that aligns with our

Proud

and

Resilient

values Flexibility and confidence in managing multiple responsibilities Strong

Teamwork

ethic who can support colleagues across departments

Integrity

in all interactions with customers and colleagues

Nurturing

approach to supporting drivers and team members Problem-solving mindset with process improvement awareness

What We Offer

Competitive salary Pension EV Salary Sacrifice Scheme (following successful probation period) Opportunity to develop skills in transport and logistics

Nurturing

team environment that encourages growth and development Variety in daily tasks and responsibilities Monday to Friday from 7am to 4:30pm (42.5 hour working week)

Ready to Apply?

If you're looking for a role where no two days are the same and you can make a real difference to our operations, we'd love to hear from you.

Apply today with your CV and a brief cover letter, to recruitment@brewsterbros.com explaining why you are ideal for this role.

Job Type: Full-time

Pay: 27,846.00 per year

Benefits:

Cycle to work scheme On-site parking
Experience:

transport administration: 1 year (required)
Work Location: In person