Job Description

About the Company:

Boughey Distribution Ltd has a 60-year heritage offering stability, a competitive salary and a wide range of employee benefits. We are supportive of our employees and the path they wish to take as well as offering opportunity for career development.

We are one of the country's leading logistic providers to the food industry, with particular experience in the ambient grocery sector, and we are proud to work with some of the UK's largest retailers.

We are not just about storing and moving products. We also offer consolidation, e-fulfilment and contract packing as well as being members of Palletline, the UK's leading palletised distribution specialists.

As well as being a stable employer our vision is also to grow. We employ around 900 employees, operating over 130 articulated units, and 300 trailers. We have three Warehouses situated in Wardle, Crewe and Newcastle-Under-Lyme, a combined total of 1.5 million square foot of warehousing space.

At Boughey we are proud of our standing in the local community and the different and varying customer base we have. We hire great people from a wide variety of backgrounds. As an equal opportunity employer, we ensure that our place of work is welcome to everyone.

Job Overview:

We are currently recruiting a full-time Transport Coordinator for our Transport team at Wardle, Nantwich.

You will be part of the Transport Team, an integral part of the Boughey operation and will be responsible for controlling the efficient deployment and routing of delivery vehicles around the UK. This will include route planning, allocating resources and administrating delivery metrics on a day-to-day basis. You will help deliver a first-class customer service through agreed KPI's that maximise vehicle, equipment and manpower utilisation within a targeted budget whilst maintaining service requirements of work allocated to the resource pool. You will also contribute towards workplace health & safety standards whilst ensuring regulatory compliance is adhered to.

What's on offer:

Location - Nantwich Road, Wardle, Nantwich, CW5 6RS Shift pattern - 4 on 4 off, 6am to 6pm Salary - 29,995 per annum, paid monthly Enhanced holidays of 23.5 days inclusive of bank holidays. Option to purchase up to 4 days holiday. 300 annual attendance bonus. Subsidised canteen. Workplace pension scheme. Cycle to work scheme. 500 "Refer a Friend" bonus.

Key Responsibilities:

Leverage geographical knowledge to optimise fleet efficiency. Manage and supervise driver workloads to ensure smooth running of the operation. Maintain consistent communication with drivers and depot staff. Ensure timely deliveries through tracking software and regular updates. Address driver queries in person or via phone. Report any tracker errors to the Transport Planning Manager. Proactively keep drivers informed of road conditions and challenges to ensure timely deliveries. Coordinate in conjunction with the Operations Department to ensure that vehicle and trailer maintenance schedules are executed without failure. Collaborate with Transport Planning Manager and Delivery Service Team to exchange crucial information, such as estimated times of arrival (ETAs) on deliveries. It is expected ALL communication surrounding delivery issues is communicated in every instance to the above teams with all detail needed in that communication. Ensure regular communication with all drivers under your supervision, all drivers must be spoken to in person on the phone in first 4 hours of the drivers shift. In conjunction with the Operations team ensure that vehicles are fully manned with permanent and temporary driver resources based on operational need. Complete and distribute daily handovers according to the KPIs set by your Transport Planning Supervisor. Develop a weekly resource plan to ensure the effective and efficient use of drivers, vehicles, and equipment, in line with KPIs set by the Transport Planning Management team. Administer customer requirements in a timely and controlled manner, ensuring compliance with the contractual obligations between Boughey and its customers, is adhered to. Prioritise customer service expectations while maintaining commercial awareness and profitability. Always look for opportunities to reduce empty running and enhance network efficiency - If need plan replan and plan again. Review delivery schedules periodically to ensure service and revenue targets are met, adapting to changes in customer demand to suit the operational needs of Boughey's Operation to maximise utilisation and profitability. Support and deliver on the Company mission, vision and live and promote the Company values. Liaise with relevant internal stakeholders to maintain the highest standards with due regard to Customer requirements and in line with HARA, BRCGS and any other internal or external legislation/audits. To be aware of and adhere to the Company's Health & Safety Policy, taking responsibility for the Health, Safety, environmental and welfare of yourself and others in your departments. The above list is not exhaustive, and the main duties may change from time to time you may be asked to carry out other jobs as reasonably requested.

Self- Management and Teamwork

Clearly identifies what is required of others and avoids letting others down. Suggests improvements to enhance the daily planning process. Respects others' views and actions, fostering a positive team environment Prioritises objectives and schedules work to make best use of time and resources. Takes ownership of tasks and ensures their completion. Maintains beliefs, commitment, and effort in spite of setbacks or opposition. Reflects on personal performance and adjusts behavior to improve outcomes.

Communication

Identifies the information needs of others and ensures clear communication. Listens actively, asks questions, clarifies points and rephrases others' statements to check mutual understanding. Modifies communication in response to feedback from recipients. Communicates effectively using both verbal and office communication tools [Email, Telephone, Word, Presentations. Responds promptly to all communication.

Service Focus

Is absolutely focused on 'what is important to the customer' and is proactive in finding out and exceeding customer expectations. Maintains professionalism when interacting with both internal and external customers, offering accurate and detailed responses. Takes full responsibility for delivering high-quality service at every step.

What we are looking for:

Previous experience of working as a Transport Planner/Coordinator within a busy, fast paced transport office Proven ability to monitor and manage drivers effectively. A strong understanding of transport operating systems Familiarity with tachograph regulations. Well-organised, methodical, and able to prioritize tasks independently. Excellent interpersonal skills, good at relationship building and a strong communicator. Ability to plan, prioritise, work to deadlines, without supervision and on their own initiative. High energy, drive, and enthusiasm. Meticulous attention to detail and proactive problem-solving skills. Working knowledge in TMS Systems. Proficiency in Microsoft Office (Word, Excel, Outlook) - (Essential) Knowledge of the Working Time Directive (WTD) and EU Drivers Hours regulations - (Essential) CPC International Qualification (Desirable)
Job Types: Full-time, Permanent

Pay: 29,995.00 per year

Benefits:

Additional leave Bereavement leave Canteen Company pension Cycle to work scheme Discounted or free food Free fitness classes Free parking Health & wellbeing programme On-site gym On-site parking Sick pay
Schedule:

12 hour shift Day shift
Ability to commute/relocate:

Nantwich CW5 6RS: reliably commute or plan to relocate before starting work (required)
Experience:

Transportation management systems: 1 year (required)
Licence/Certification:

Transport Manager CPC (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 15/06/2025