is China's leading technology-driven supply chain solutions and logistics services provider. With a mission of driving superior efficiency and sustainability for the global supply chain through technology, the company is committed to becoming the world's most trusted supply chain infrastructure service provider.
About the Role
We are seeking a proactive and highly organised
Transportation Dispatch Planner
to join our operations team at
JD.com
. In this key role, you will be responsible for the day-to-day planning, scheduling, and dispatching of transport operations to ensure on-time performance, efficiency, and compliance across our distribution network.
Key Responsibilities
Plan and dispatch transportation routes to ensure timely and efficient deliveries.
Coordinate with drivers, carriers, and warehouse staff to manage daily transport operations.
Monitor live transport activity and adjust dispatch schedules in response to delays or operational changes.
Ensure all dispatch documentation, systems updates, and communication are accurate and timely.
Optimise fleet usage and route planning to reduce fuel costs and maximise efficiency.
Liaise with customer service teams to provide timely updates on delivery status.
Maintain compliance with transport regulations, health & safety standards, and company policies.
Analyse transport data and KPIs to identify trends and support continuous improvement initiatives.
What We're Looking For
Previous experience in transport planning, dispatch coordination, or logistics scheduling.
Solid understanding of transportation management systems (TMS) and route planning software.
Strong communication and problem-solving skills with the ability to think on your feet.
Ability to work under pressure in a fast-paced environment.
Confident IT skills, especially with Microsoft Excel and transport planning tools.
Flexible approach to shift patterns and operational demands.
A qualification in Logistics, Supply Chain, or a related field is desirable.
Why Join JD.com?
Join a global logistics leader at the forefront of supply chain innovation.
Work with cutting-edge technology and industry-leading processes.
Supportive and collaborative team environment with real opportunities for growth.
Competitive salary and a full range of employee benefits.
Apply Today
If you're ready to take the next step in your transport planning career with a company that values innovation, efficiency, and sustainability,
we'd love to hear from you
. Apply now and be part of the JD.com journey.
Job Type: Full-time
Pay: 35,000.00-55,000.00 per year
Work Location: In person
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