Job Description

07:00 - 16:30 (Mon-Fri), 45 hours per week

Small Family-Run Transport Company - Build & Grow Your Own Role

We are a growing, family-owned business with a close-knit team, running a fleet of 4 HGV's daily. As we continue to expand, we're looking for someone who wants to truly make this role their own -- someone who can manage our current operations while helping to bring in and develop new business.

If you're hands-on, passionate about transport, and want the freedom to shape and grow a small fleet, we'd love to hear from you.

About Us

For over 25 years, EC Creative Services have been designing, building, and installing bespoke sets for TV, Film, Theatre and Live Events across the UK. As part of our growth, we expanded into transporting our own scenery and equipment, and over the last 5 years we've built a diverse and efficient fleet including 44t Arctics, trailers, 18T box vehicles and courier vans.

Following our continued success in this sector, we're now ready to take the next step. We're investing in a dedicated, forward-thinking operations professional to help streamline our transport activities, introduce fresh ideas to improve day-to-day management, and play a key role in building our customer base as we grow this side of the business.

Role Overview

You will be fully responsible for the day-to-day running of our fleet, including planning routes, managing drivers, liaising directly with customers, ensuring compliance, and driving performance. You'll be the key link between our customers, drivers, and business owners, helping us deliver a reliable, professional service every day.

Key Responsibilities

Operational Management

Plan daily routes, allocate vehicles, and organise driver schedules. Drive productivity and efficiency across the fleet while managing costs. Ensure all transport activities are delivered on time and to customer expectation.

Team Leadership & Performance

Lead and motivate drivers, supporting training, onboarding, and performance reviews. Conduct morning briefings and end-of-day debriefs. Manage attendance, standards, behaviours, and performance KPIs.

Customer & Business Growth

Maintain strong relationships with existing customers. Actively support business development by seeking and onboarding new work. Handle customer concerns, escalations, and delivery issues professionally.

Compliance & Health & Safety

Ensure full compliance with driver hours, tachograph/working time rules, and vehicle maintenance schedules. Keep accurate records, reports, logs, and operational documentation. Monitor scanning compliance, loading standards, and parcel handling where applicable. Maintain safe working practices across the site.

Problem Solving & Support

React quickly to route failures, breakdowns, and operational disruptions. Be available for on-call support (paid additional allowance). Provide vehicle or van support where necessary (hands-on role).

Ideal Candidate

Experience in

Transport / Logistics / Events / Traffic Management

. Strong leadership style with a hands-on approach--comfortable dealing with drivers directly. Organised, resilient, and thrives in a fast-paced environment. Able to work under pressure, solve problems quickly, and make confident decisions. Strong customer service skills and professional communication style. Good knowledge of transport compliance and regulations. Able to build positive relationships internally and externally.

Skills & Requirements

Must hold a

Full UK Driving Licence

(Class 1 licence highly desirable). Live within a

commutable distance to Oldham

. Strong IT skills (Excel, planning tools, handheld/scanning systems). Understanding of multi-drop, route planning, or parcel networks is advantageous. Flexible attitude with willingness to be on-call when required.

What We Offer

A genuine opportunity to shape and build the role. Supportive, friendly, family-run working environment. Stable Monday-Friday working hours. Opportunity to develop with the business as we grow our fleet. 28 Days Holiday (including Bank Holidays) Additional Holiday's Loyalty Scheme
Job Type: Full-time

Pay: From 35,000.00 per year

Benefits:

Company events Company pension On-site parking
Work Location: In person