Part-time, permanent (20 - 30 hours per week, including Saturday mornings)
Salary:
15,000 - 23,000 + profit share bonus
About Welch Group
We're a fourth-generation, family-run logistics business with over 90 years of history and a reputation for doing things the right way. From our depots across Cambridgeshire, Bedfordshire and some offsite locations, we operate a diverse fleet of 70 HGVs and over 100,000 ft of warehousing, serving customers nationwide with everything from general haulage and pallet distribution to contract logistics and specialist movements.
Innovation and sustainability are at the heart of what we do. We're proud to run the UK's first 42-tonne Renault E-Tech electric tractor units, supported by on-site charging infrastructure, and we continue to invest in technology, people and greener ways of moving freight.
Above all, Welch Group is a family business with a friendly, supportive culture. Many of our team have been with us for decades, and we're always looking for the next generation of logistics professionals to grow with us.
Why this role matters
This role is being introduced due to continued business growth, contract wins and internal promotions.
The Operations Agent will support our busy traffic office, working closely with Customer Service, Planning and Operations to keep things running smoothly. It's an ideal role for someone looking for flexible, part-time hours -- including Saturday mornings -- while gaining valuable experience in a fast-paced transport environment.
What you'll do
Support the traffic office team with day-to-day administration and coordination
Help check consignments are entered into the system correctly and tracked throughout the day
Assist with driver pre-briefs and de-briefs as required
Communicate with Customer Services to ensure updates are shared quickly and accurately
Help monitor fleet activity, including vehicle status and customer ETAs
Provide general support to the Operations and Planning teams, stepping in where needed to keep the office running efficiently
What we're looking for
Some experience in transport, logistics or customer service (preferred but not essential)
Good IT skills and confidence working with systems (training provided on our TMS)
Strong organisational skills and attention to detail
Clear communicator who enjoys working as part of a team
Flexible approach to hours and duties (including Saturday mornings)
Positive attitude and willingness to learn about transport operations
What's in it for you
Flexible, part-time hours (20 - 30 hours per week applicants choosing, but includes Saturday mornings until 12:00am)
Competitive hourly rate plus profit share bonus
20 days holiday + bank holidays (pro rata)
Company pension, life insurance and access to well-being support
On-the-job training and real progression opportunities if you want to grow into a full-time role
A supportive, family-run business where you'll be more than just a number
How to apply
If you're looking for flexible hours in a friendly and supportive environment, and want to be part of a team that keeps the wheels of logistics turning, we'd love to hear from you. Apply today with your CV and we'll be in touch.
Job Type: Part-time
Pay: 16,000.00-30,000.00 per year
Expected hours: 20 - 30 per week
Benefits:
Company events
Company pension
Flexitime
Health & wellbeing programme
Life insurance
On-site parking
Profit sharing
Work Location: In person
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