Job Description

About us

Vantec Europe Limited (VEU) are headquartered in Washington, Sunderland and owned by the LOGISTEED Group, headquartered in Japan. We are one of the top third-party logistics (3PL) providers and we are continuously growing our global business.

We currently operate 13 sites in the UK with a customer base in high volume automotive, premium automotive, construction equipment, lighting, automotive battery and offshore industries.

Specialising in last mile logistics and process design, we use a range of innovative ways to add value to our clients creating strong partnerships and investing in a deep understanding of our customers' business; their customers; the challenges they face and the goals they want to achieve.

Our services include Last-Mile / Just-In-Time JIT Warehousing, Kitting, Sequencing, Decant, Transport, and Linefeed. Our operations are underpinned by flexible and agile systems which integrate seamlessly with our customers and create robust processes.

Vantec created the UK's first immersive 'living warehouse' in 2018 and continues to pioneer work in IoT (Internet of things), trailblazing within the industry in our drive to be carbon neutral and net zero by 2050. Through eLearning and Vantec Interactive Experience (VIE) is pioneering how we train our people, with the introduction of interactive and engaging four wall and floor projection 3D immersive suites and Fork Lift Truck Simulator.

We focus on building positivity and energy in our business, recognising the work of our teams. We value the communities around us, and we are extremely focused on 'home grown talent' with commitment to nurturing and growing our own people. With Vantec is not just a job, it's a career and it's here for the taking.

Newlands Road, Bognor Regis, West Sussex, PO22 9FJ, UK.

Transport Supervisor

40 hours per week, alternating shift pattern

Early shift: 5.30am - 2pm

Late shift: 3.30 - midnight

Candidates must be flexible to support overtime as and when required.

Reporting to the Transport Manager, the Transport Supervisor ensures a high standard of health and safety is maintained. They assign duties and supervise and report upon the work of varying numbers of drivers working in a warehouse environment. They provide effective leadership, communication, motivation and training/development. They ensure that all company policies and procedures are adhered to and manage performance through an agreed set of Key Performance Indicators (KPI). They ensure that team members are trained in processes and individual progress, and performance is monitored. They will be required to carry out any further tasks as deemed necessary by the shift management team.

Summary of main responsibilities:

Ensure safety of all employees, visitors, customers and contractors in the warehouse and yard. To carry out start and end of shift briefings, communicate start of shift objectives, brief company communications and carry out other meetings as necessary. To work closely with Control Tower to ensure deliveries are on time, and to take controlled steps in line to maintain performance targets. To actively check equipment, ensure anything that has been reported as a concern has been followed up. Including Start of Shift (SOS) Vehicle checks. To carry out/delegate Gemba Kanri (GK) audits covering Manual Handling, Driving Standards and Standard Operation Procedures. To create One Point Lessons (OPL), brief staff and display ensuring understanding and compliance. To manage the use of auditing systems such as Vision, Continuum and other IT to uphold compliance. To compile and communicate any reports requested by the company to include end of shift reports. To maintain visibility on shop floor. To actively check the defect log and ensure anything that has been reported as a concern has been followed up. To carry out any in house training themes. To ensure crewing is at an operational level, and to check and audit timesheets. Any other duties as covered in the full . Any other duties as covered by your contract of employment. To maintain visibility on shop floor.

Summary of main tasks

To take care of your own health and safety and that of others who may be affected by your actions at work. To carry out start and end of shift briefings, communicate start of shift objectives, brief company communications and carry out other meetings as necessary. To work closely with Control Tower to regulate / expedite throughput and take controlled stops in line with assembly performance / takt time and pull from absence pool to maintain recovery time objective recovery time objective (RTO). To control and monitor attendance in accordance with company policies and processes. To actively check equipment and devices and ensure anything that has been reported as a concern has been followed up. Including start of shift (SOS) Material Handling Equipment (MHE) / Device checks. To carry out/delegate Gemba Kanri (GK) audits covering Manual Handling, Driving Standards and Standard Operation Procedures. To create One Point Lessons (OPL), brief staff and display ensuring understanding and compliance. To ensure ILU matrix/training plan is up to date. To carry out/delegate Gemba Kanri (GK) audits covering Manual Handling, Driving Standards and Standard Operation Procedures. To manage the use of transport management systems and other IT to process customer requirements and to remain compliant. To manage customer schedules to meet shift targets. To promote continuous team development and performance and lead and promote continuous improvement activities. To manage disciplinary and grievance issues in line with Vantec policies. To manage resources to cover staff absence & workload capabilities. To develop and deliver appraisals and fact files. To ensure a quality of shift handover. To carry out problem solving activities. To compile and communicate any reports requested by the company to include end of shift reports. To actively check equipment and ensure anything that has been reported as a concern has been followed up.

Stakeholder/Customer:

Ensure team awareness of the importance of customer service. Maintain a professional, motivational and customer focussed attitude at all times. Work positively with management, the team and interfacing departments.
Ensure the team fully supports any customer requirements to ensure the customer is fully satisfied with the level of service being provided.

Staff/People/Team:

Actively communicate with Managers and effectively handle day to day tasks and communicate any problems and concerns. Delegate tasks (where appropriate) and set objectives to the team. Ensure Team achieves daily tasks and objectives. Enforce safe working practices and duty of care for team members customers and visitors. Foster a team work ethic by ensuring participation in all team activities. Lead a team to perform any duties requested by the warehouse leadership. Ensure equality, diversity and dignity is respected/observed and any nonconformity is reported. Ensure the team always maintain a professional and polite attitude. Coach and mentor staff through continuous professional development and performance management. Support the operation with clear, concise decision making and problem solving.

Processes:

Monitor tasks/functions and police adherence to Standard Operating Procedures at all times. Agree and implement amendments to SOPs when anomalies have been reported. Actively communicate with staff to effectively handle day to day tasks and communicate any problems or concerns. Ensure that all activities are carried out in accordance with company Environmental Health & Safety policy. GK compliance to meet company objectives. Ensure that compliance is upheld for drivers and vehicles, and to action Manage the ILU Matrix to support the flexibility of the operation. Procurement of consumables to support the operation.

Results:

Achievement of daily plan in an accurate/timely manner. Ensure all visual management systems & dashboards are up to date. Achieve team development objectives and ensure training against the ILU matrix is implemented. Timely and accurate reporting of KPI's to shift management. Maintain high quality audit results from housekeeping to KPI's. Ensure that any defects and damages are reported and followed up. Efficiently process customer requirements ensuring all quality expectations are maintained. Meet Vantec Europe Ltd standards for productivity. Achieve the targets and job standards set out by the Shift Manager.

Financial:

No financial responsibility

Knowledge and experience

Essential

An understanding of health and safety regulations. Aware of manual handling. Developing self. Communicating. Managing and Leading People. Customer Focus. Planning and Managing Work. Analysis & Problem Solving. Initiative & Decision Making. Providing Direction. Collaborative Working. Change Management. Achieving Success. Must be aware of and/or have the ability to develop an awareness of Equal Opportunities issues and to comply with Vantec Europe Policy Statement. Willingness to achieve a Vantec Intermediate Certificate. Must be flexible to work a two-shift rotating pattern as well as overtime when required.
Desirable

Knowledge of working within a warehouse environment. Experience of leading teams. Driving Licence (Category B). Driving Licence (Category C / C+E). First Aid/Fire Warden Qualification.

Skills and Qualifications

Knowledge of working within a warehouse and transport environment. An understanding of health and safety regulations. Aware of manual handling techniques. First Aid/Fire Warden qualification. Computer literate including Word, Excel, Outlook High attention to detail Numerate and articulate. Strong interpersonal skills.
Job Types: Full-time, Permanent

Pay: 40,320.95 per year

Benefits:

Company pension Cycle to work scheme Employee discount Health & wellbeing programme Sick pay Store discount
Work Location: In person