Job Description

Company Overview

WS Transportation is a leading player in the transportation and logistics industry, committed to providing exceptional service through a team of highly skilled professional drivers.

The Transport Supervisor (Nights) is responsible for overseeing the efficient deployment and routing of delivery vehicles across the UK during night operations. This includes ensuring regulatory compliance, maintaining high safety standards, and responding to operational issues in real-time to guarantee smooth and timely deliveries.

Location:

Runcorn

Sunday - Thursday

- Nights

Salary:

Up to 35,000.00 DOE

Key Responsibilities

Monitor and manage driver schedules, ensuring compliance with driver hours and Working Time Directive legislation. Utilise geographical knowledge to optimise fleet performance and route efficiency. Plan vehicle deployment to minimise running costs and maximise vehicle utilisation and revenue. Conduct driver briefings and debriefings at the beginning and end of shifts. Manage and respond to customer requests and operational changes during night hours. Re-route journeys and adapt plans as required to maintain service levels. Ensure key performance indicators (KPIs) are achieved or exceeded. Deliver comprehensive and accurate handovers between shifts. Maintain consistent communication with drivers and depots. Ensure all drivers have the correct paperwork and are informed of any road or delivery issues. Monitor driver punctuality via tracking systems and address delays or issues proactively. Provide face-to-face and telephone support to drivers for queries and operational guidance. Liaise with the Transport Manager on vehicle maintenance scheduling. Work with Site Managers to share ETA and other operational updates. Coordinate out-of-hours callouts and manage vehicle breakdowns.

Core Competencies

Self-Management & Teamwork

Takes initiative and personal accountability for tasks and responsibilities. Organises work effectively, prioritising key objectives and deadlines. Collaborates respectfully with colleagues and shows resilience in challenging situations. Continuously reflects on performance and seeks ways to improve.

Communication

Tailors communication to suit the audience and situation. Actively listens, seeks clarification, and ensures understanding. Communicates clearly via verbal updates, email, telephone, and written documents. Responds promptly and professionally to all forms of communication.

Service Focus

Demonstrates a customer-first approach, always seeking to exceed expectations. Handles customer and stakeholder queries with professionalism and accuracy. Takes full ownership of service delivery and ensures high standards in every aspect.

Knowledge, Skills & Experience

Proven experience as a Transport Planner or Supervisor in a fast-paced transport environment. Strong understanding of transport systems and driver management tools. In-depth knowledge of tachograph laws and regulations. Effective workload organisation, capable of managing multiple priorities simultaneously. Excellent interpersonal and communication skills. Ability to work independently with initiative and reliability. High levels of motivation and a meticulous approach to work. IT proficient and numerate, with competence in MS Office and transport software.
Job Type: Full-time

Pay: Up to 35,000.00 per year

Work Location: In person