Travel Experience Counselor Ii

United Kingdom, United Kingdom

Job Description

Do you love to help people, like to solve problems, and enjoy working in a dynamic environment? If the answer is "yes", we should talk.
Many of the world's best known and biggest companies and governments around the globe rely on CWT to keep their people connected - anywhere, anytime, anyhow - by providing an efficient, safe and secure business travel experience.
Be at the heart of our business
As a Business Travel Consultant, you will provide outstanding customer service to corporate travelers before, during and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons.
And as part of the Traveler Experience organization, you'll be at the forefront of providing that exceptional experience. Beyond making bookings, you'll play a key role in delivering a safe and enjoyable journey to our clients' traveling employees.
On a day-to-day basis, you will:

  • Create and complete travel arrangements (air, hotel, car, rail)
  • Amadeus GDS skills required
  • Ensure reservations are built according to client standards and preferences
  • Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
  • Handle a wide range of booking from simple ones to complex bookings with potentially non-standard and multi destinations, ticket exchanges and complex fares
  • Make changes or solve any issues that might occur during or before the travel
  • Assignments include both routine and non-routine work
  • Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up to date
Qualifications
Experience and Education
  • 2 or more years' experience working as a Travel Consultant (or 5 years in other customer service industry)
  • Advanced knowledge of GDS (Sabre or Amadeus)
  • A genuine passion for high-quality customer service -- we care about our customers and it's important to us that you do too
  • Good verbal and written communication skills
  • Language requirement: fluent in English language
  • Strong teamworking skills
  • A positive, "can do" attitude
  • Willingness to learn and grow
**Successful candidate MUST have be a UK residents for a least 5 Years**

Skills Required

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3852244
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Kingdom, United Kingdom
  • Education
    Not mentioned