Job Description

Description

We are committed to fostering an inclusive and diverse workplace where everyone has an equal opportunity to thrive. In this role, you will ensure smooth and efficient financial transactions for clients, manage banking relationships, oversee letters of credit and collateral, maintain bank mandates, process payments, and deliver excellent client service.

Key Responsibilities

Support banking management activities, including the KYC process, bank mandates, and bank overdraft administration.

Assist in managing the Collateral/Letter of Credit (LOC) register, including withdrawals, annual applications, and monthly reconciliations.

Facilitate the onboarding of new clients by coordinating the setup of bank, trust, and investment accounts.

Ensure timely settlement of payments in line with delegated authority and actively monitor outstanding invoices/statements.

Administer cashbook processes, including daily cash reports and bank reconciliations.

Contribute to cash flow forecasting activities to support liquidity management.

Post journal entries and participate in treasury month-end reporting.

Provide input to continuous improvement initiatives within the department.




Cultivate and maintain effective relationships with clients, third parties (including bank relationship managers), and PoloWorks colleagues.




Collaborate with the wider client finance team to meet all client Service Level Agreements (SLAs).




Ensure adherence to established procedures and controls while identifying potential areas for improvement.




Keep procedural documentation up to date and contribute to risk mitigation strategies.




Stay informed of regulatory changes and work with stakeholders to implement updates in a controlled and timely manner.




Seek opportunities to enhance efficiency, optimize services, and manage costs effectively.




Commit to ongoing personal and professional development.




Support internal and external audits for both clients and PoloWorks.




Maintain strict compliance with information security protocols.

Skills, Knowledge & Expertise

Commitment to fostering an inclusive and collaborative work environment.

Proven experience in bank reconciliations and cash management.

Understanding of foreign exchange and cash flow statements is advantageous.

Proficiency in financial systems, including intermediate Microsoft Excel skills.

Strong problem-solving skills with the ability to proactively address challenges.

Excellent communication and interpersonal skills.

Highly organized and detail-oriented approach to work.

Ability to handle confidential information with discretion.

Familiarity with financial systems such as SUN/Q&A and internet banking is desirable.

Demonstrates behaviours aligned to the PoloWorks PRIDE values:Pioneering - we don't stand still Responsible - We do the right thing Inclusive - we all play a role Delivery Focused- we provide services we are proud of Empowering - we equip people to be their best

Job Benefits

As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.



Benefits Band 2

About PoloWorks

PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.



As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.

Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.


Recognised as a

Great Place to Work certified company

and listed among the

Best Workplaces in Financial Services & Insurance

, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.

It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.